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TriStar StoneCrest Medical Center

4.0
  • Smyrna, TN

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Location details

200 StoneCrest Boulevard, Smyrna, TN, 37167, United States

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4.03,153 reviews
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Janet Ramirez's profile image
Janet Ramirez 
5 years ago

Worst emergency room. Nurses were very nice. But after being admitted on 10/18 at 3:30pm to the hospital it was 3:28am of next day 10/19/20 and was still waiting in the hallway of the ER with shortness of breath. 

Business response:

Janet, we can't thank you enough for your patience as we navigate this difficult season. While our ER volumes are higher than usual, we are working as quickly as possible to all of our patients are cared for during this time. If there is anything else we can do for you, please contact us at ORMC.CustomerService@hcahealthcare.com 

John Schaffner's profile image
John Schaffner 
recommend  Recommended
5 years ago

I find the nurses at Westside as the most professional I have ever encountered, I left the hospital today after a five day stay for pneumonia, the nurse leader and the nurses themselves cheered me up from day one, they showed me what caring and compassion is. As a cancer survivor I have been in many hospitals but something about Westside wants me to put them at the top of the list, every one from the cleaning people to management are polite caring people. With that said I hope I never go back again, but if I have to go to a ... read more

Business response:

Thank you for the positive feedback! We love seeing great ratings like this. 

Nelda Prendimano Schaffner's profile image
Nelda Prendimano Schaffner 
recommend  Recommended
5 years ago

I am so thankful to the staff at Westside Regional Medical Center for the excellent care given to my husband . He was their for 5 days with aspiration pneumonia and a collapsed lobe. Each and every staff member was knowledgeable, courteous and attentive. Their compassion made us feel comfortable and grateful to be in such good hands . We are blessed to have this wonderful hospital in our area . Nelda Schaffner 

Business response:

Thank you for the positive feedback, Nelda! We love seeing great ratings like this. 

Pate Roark Tina's profile image
Pate Roark Tina 
recommend  Recommended
5 years ago

I would like to thank the ER staff for the help and speed they gave to a loved one of mine that had a heart attack. 

Business response:

Thank you, Tina! We take pride in serving the Bowling Green community and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff. 

Nelda Prendimano Schaffner's profile image
Nelda Prendimano Schaffner 
recommend  Recommended
5 years ago

I am so thankful to the staff at Westside Regional Medical Center for the excellent care given to my husband . He was their for 5 days with aspiration pneumonia and a collapsed lobe. Each and every staff member was knowledgeable, courteous and attentive. Their compassion made us feel comfortable and grateful to be in such good hands . We are blessed to have this wonderful hospital in our area . Nelda Schaffner 

Business response:

Thank you for the positive feedback, Nelda! We love seeing great ratings like this. 

John Schaffner's profile image
John Schaffner 
recommend  Recommended
5 years ago

I find the nurses at Westside as the most professional I have ever encountered, I left the hospital today after a five day stay for pneumonia, the nurse leader and the nurses themselves cheered me up from day one, they showed me what caring and compassion is. As a cancer survivor I have been in many hospitals but something about Westside wants me to put them at the top of the list, every one from the cleaning people to management are polite caring people. With that said I hope I never go back again, but if I have to go to a ... read more

Business response:

Thank you for the positive feedback! We love seeing great ratings like this. 

Janet Ramirez's profile image
Janet Ramirez 
5 years ago

Worst emergency room. Nurses were very nice. But after being admitted on 10/18 at 3:30pm to the hospital it was 3:28am of next day 10/19/20 and was still waiting in the hallway of the ER with shortness of breath. 

John Schaffner's profile image
John Schaffner 
recommend  Recommended
5 years ago

Business response:

Thank you for the positive feedback! We love seeing great ratings like this. 

Pate Roark Tina's profile image
Pate Roark Tina 
recommend  Recommended
5 years ago

I would like to thank the ER staff for the help and speed they gave to a loved one of mine that had a heart attack. 

Business response:

Thank you, Tina! We take pride in serving the Bowling Green community and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff. 

Frequently asked questions about TriStar StoneCrest Medical Center

How is TriStar StoneCrest Medical Center rated?

TriStar StoneCrest Medical Center has a 4 star rating with 3,153 reviews. 

When is TriStar StoneCrest Medical Center open?

TriStar StoneCrest Medical Center is open now. It is open 24/7. 

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