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TriStar Southern Hills Medical Center

4.2

About this business

TriStar Southern Hills Medical Center is a 126-bed comprehensive facility that has served the Nashville area and surrounding communities for more than 40 years. We offer a variety of acute care services, including cardiology, bariatric surgery, diagnostic imaging, emergency, orthopedics, spine, inpatient and outpatient rehabilitation, surgical services and wound care. Please visit our website or call us for more information about our services. 

Location details

391 Wallace Rd, Nashville, TN, 37211, United States

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4.22,528 reviews
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Brittany M Skipper-Chavez's profile image
Brittany M Skipper-Chavez 
4 years ago

never let yourself or your loved ones end up here. they are no different then tri star stonecrest. my father had a stroke and ended up in southern hills rehab. this place from the beginning did not make a good first impression and continued to disappoint 

Business response:

Thank you for sharing this feedback, Brittany. We take these concerns very seriously and would appreciate the opportunity to discuss your feedback offline. You can reach us at 615.781.4000. Please ask to speak with the quality team. Thank you. 

Saudah Luqman's profile image
Saudah Luqman 
4 years ago

Have been here since 730. Still haven't been seen. The lady at the front desk is very rude and has made multiple ignorant remarks to people since I've been here. I felt okay when I came in but my pain has definitely intensified since I've been here. A guy with heart palpitations is still waiting to be seen and an older gentleman who said he had been throwing up and his sugar is high. The lobby is almost empty and apparently theres still 1 more person ahead of me but I've been here before all these people that's left in the l... read more

Business response:

Our team truly values this feedback, and we are very sorry for the negative impression our hospital left. Please contact our quality team at 615.781.4000 so that we may work to make the situation better. Thank you. 

Irina Kaverina's profile image
Irina Kaverina 
4 years ago

Back in May, I've tagged TriStar Southern Hills Medical Center with gratitude. The emergency room and cardiology sergeant were simply outstanding and saved my mom (83-years old). Today, we had a different experience. Not only the hospital reception lost my moms order for the blood work, but they did not let me to come in with her to comfort her (their own heart attack post-surgery patient). They did not even look for her paperwork until I personally called the doctors office!! They had her wait for may be over an hour and di... read more

Jordan Bragg's profile image
Jordan Bragg 
4 years ago

Tri Star Hospital is by far the worse hospital, My husband had a gash from cutting his thumb on a can, slip it open. he bled for 2 hours. you'd think he had been shot by how much blood he lost. he was covered head to toe. I called EMS to him because he was vomiting, and passing out, slurring words. he was dehydrated, and loss alot of blood. EMS said he needed stitches, not glue. they did not give my husband IV fluids, they didn't even clean his wound, they gave him shots, and glued it back. oh, and I called about 20 minutes ... read more

Kayla Roberts's profile image
Kayla Roberts 
4 years ago

I was in a pedestrian (me) vs car accident and they're response was "oh you burst into tears anytime we move your arm at all? okay here's some tylenol and a sling that doesn't fit you properly have a nice day" 

Rob Stigall's profile image
Rob Stigall 
recommend  Recommended
4 years ago

Had a total right hip replacement this morning. Every single one of the dozens of personnel involved from start to finish were wonderful. It was like a Spa day with 3 hours I don't remember. Big thanks to Dr. Dierckman too 

Judy Clark's profile image
Judy Clark 
recommend  Recommended
4 years ago

Have had my grandmother there and they took very good care of her 

Montgomery Andrew Corley's profile image
Montgomery Andrew Corley 
4 years ago

be waiting for information and let's just say I sitting in my own 💩 

Toni Hill McCrary's profile image
Toni Hill McCrary 
recommend  Recommended
4 years ago

My daughter had surgery today l had to travel there. I called in to leave my name and number so the doctor could talk to me after surgery just in case I didn't make it before he was done. Everyone I talked to was more than willing to make I left my information to the one that would be taking care of my daughter. Same Day Surgery staff was very efficient. The hospital was clean. My committed on how well she was taken care of in the ER, surgery and the Same Day Surgery department by all the staff, ER nurses, ER doctor, OR staf... read more

Frequently asked questions about TriStar Southern Hills Medical Center

How is TriStar Southern Hills Medical Center rated?

TriStar Southern Hills Medical Center has a 4.2 star rating with 2,528 reviews. 

When is TriStar Southern Hills Medical Center open?

TriStar Southern Hills Medical Center is open now. It is open 24/7. 

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