Ada F. on Insider Pages
9 years ago
07/11/2013, 07:35 AM
A wolf in sheep's clothing... Do yourself a favor and do not put your trust in this company, they will smile while they rip you off.
I came here to have several batteries replaced for my watches, while I was there I decided to have a crystal replaced on one of my watches that had been cracked for little more than five years. They called me to inform me the repair was done, and told me they put a flat crystal on instead of the bubble crystal it came with. After seeing the watch I did't feel the different lens was an issue so I excepted it. It was the very next morning I noticed the time was not correct, and that the hour hand had not moved. I tried to reset the time but the hour hand would not operate so I called the store and explained what was happening. He told me to bring it in that they could look at it, so I took it to them the same day. They called me the next day and explained that the Crystal crack must've dropped a piece into the gear mechanism and damaged the hour hand? I found that answer strange because it has been cracked for over five years and I've never had an issue with the watch whatsoever and I have been using this watch for diving, swimming and recreational use without an issue. They told me while replacing the Crystal there is no way that it could've been caused by them because they worked from the top side of the watch and the damage would've had to come from the bottom underneath..... I could tell right away it would just feeding me a line of BS. I know they have a number of good reviews, and I can see that being the case if all they are doing is replacing batteries and fixing a watchstrap, but there's no way you can ever trust a company like this for repairs. Do yourself a favor don't take a chance, don't give these crooks anymore of your hard-earned cash and move on to a better business.