Tri-Star Heating & Air Inc.

OTR Management 

on Google

3 years ago

I was using Tracey for years, never had a problem at first. We used him on many of our properties and gave him multiple referrals. Starting over a year ago we had him do a brand new install for one of our properties. He didn't keep true to his word of being on time and the work performed was very poor quality and we asked him to fix it multiple times, resulting in us hiring someone else to come fix his poor work. Then about 4 months ago we had a unit go out that needed full replacement inside and out. He was quick to come ou... read more

Jeff France 

on Google

4 years ago

Tracey came on a warranty call for us about 12 weeks ago. Said he was ordering a part for our heating unit that he installed. We have not heard from him since. I have left voice mails, emails and texts, but no response. So, for over half the winter, we had no heat. My 80 year mother, who lives with us, had to wear several layers to stay somewhat warm. I do not understand why a company would do someone that way. I guess he got his money and did not want to honor his one year warranty. 

Margaret Carole 

on Google

4 years ago

These two guys are great, friendly service professionals. Quick to respond to my AC service request, on time and efficient in their work at a very reasonable charge! My system like me is old, but they didn’t try to sell me anything that I didn’t need. Showed me a before and after service. I will call them again! 

Kenny Bradley 

on Google

5 years ago

Honest, hard-working and very knowledgeable! Has done me right every time. 

Don Howell 

on Google

5 years ago

Tracey has been to our rescue on several different heat & A/C issues & came through fast & courteous every time! Great personality, knowledgeable, professional gets the job done!!