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Tri-mountain Pools

2.6

About this business

Supplies, Spas, Chemicals & Equipment, Above/In-Ground Pools 

Location details

3512 Bernice Ave, Russellville, AR, 72802, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.655 reviews
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Lynn Sims's profile image
Lynn Sims 
6 years ago

Won’t come out, won’t communicate, obviously don’t need the business. 

Chris Holt's profile image
Chris Holt 
recommend  Recommended
7 years ago

Always been great to us and helpful on all our pool needs. 

Jonathan Steelman's profile image
Jonathan Steelman 
7 years ago

The only reason I rated them a zero is because a zero is not an option. Customer service is horrible! They are very unreliable! I called to set up an apt to get a pool inspection for a house in trying to buy! The day of the inspection I called ahead of time to make sure everything was still a go! The woman that answered the phone said that she needed to call someone to verify. The appointment time came and I still haven't heard anything so I call them back to ask if she had found out anything. She says, " oh yea, they aren't... read more

Wayne A Webster's profile image
Wayne A Webster 
8 years ago

Worked for two-three weeks trying to get service done by Tri Mountain Pools. Very disatisfied with the customer service, timing and attidute. Was told many times would call back and never received that call back. Tried to voice concerns on phone with someone last night and that person was very rude. I never had a problem with them in the past when going into store. Maybe they just need to organize their service better. I will gladly update this review if someone will at least give the courtousy of a call back, schedule the s... read more

Steve Jr Andrew's profile image
Steve Jr Andrew 
8 years ago
Kristyn Andrews's profile image
Kristyn Andrews 
8 years ago

HORRIBLE SERVICE! Left wrinkles in our liner. They will also scream at you, not get in contact with you for several weeks, and blame your kids for what they've messed up on your pool! They also sold us the wrong amount of product for our pool! We are now using the other pool place in Russellville. Much better service! 

Tristen Baker's profile image
Tristen Baker 
8 years ago
Aaron Bratton's profile image
Aaron Bratton 
9 years ago

Totally unprofessional and unorganized. Scheduled a pool cleaning appointment a week early. Was given two possible dates for service... HAD TO CALL THEM TO FIND OUT WHY THEY DIDN'T SHOW... was told I would receive a call explaining where the cleaners were.. HAD TO CALL THEM BACK 2 HOURS LATER... to be told they didn't know who I was.. or that I wasn't ever on the list.. don't waste your time talking to these people. They are clueless. 

Justin Bennett's profile image
Justin Bennett 
9 years ago

Frequently asked questions about Tri-mountain Pools

How is Tri-mountain Pools rated?

Tri-mountain Pools has a 2.6 star rating with 55 reviews. 

When is Tri-mountain Pools open?

Tri-mountain Pools is open now. It will close at 5:30 p.m.  

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