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Supplies, Spas, Chemicals & Equipment, Above/In-Ground Pools
3512 Bernice Ave, Russellville, AR, 72802, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Won’t come out, won’t communicate, obviously don’t need the business.
Always been great to us and helpful on all our pool needs.
The only reason I rated them a zero is because a zero is not an option. Customer service is horrible! They are very unreliable! I called to set up an apt to get a pool inspection for a house in trying to buy! The day of the inspection I called ahead of time to make sure everything was still a go! The woman that answered the phone said that she needed to call someone to verify. The appointment time came and I still haven't heard anything so I call them back to ask if she had found out anything. She says, " oh yea, they aren't... read more
Worked for two-three weeks trying to get service done by Tri Mountain Pools. Very disatisfied with the customer service, timing and attidute. Was told many times would call back and never received that call back. Tried to voice concerns on phone with someone last night and that person was very rude. I never had a problem with them in the past when going into store. Maybe they just need to organize their service better. I will gladly update this review if someone will at least give the courtousy of a call back, schedule the s... read more
HORRIBLE SERVICE! Left wrinkles in our liner. They will also scream at you, not get in contact with you for several weeks, and blame your kids for what they've messed up on your pool! They also sold us the wrong amount of product for our pool! We are now using the other pool place in Russellville. Much better service!
Totally unprofessional and unorganized. Scheduled a pool cleaning appointment a week early. Was given two possible dates for service... HAD TO CALL THEM TO FIND OUT WHY THEY DIDN'T SHOW... was told I would receive a call explaining where the cleaners were.. HAD TO CALL THEM BACK 2 HOURS LATER... to be told they didn't know who I was.. or that I wasn't ever on the list.. don't waste your time talking to these people. They are clueless.
Tri-mountain Pools has a 2.6 star rating with 55 reviews.
Tri-mountain Pools is open now. It will close at 5:30 p.m.
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