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Tri County Area Federal Credit Union

3.6

About this business

Tri County Federal Credit Union is located at 1550 Medical Drive, Pottstown, PA. This business specializes in Credit Unions. 

Location details

1550 Medical Drive, Pottstown, PA, 19464, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.6181 reviews
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Laura Bransen's profile image
Laura Bransen 
6 years ago

I would bank anywhere else if I were you. I had been banking here since I was 16 and they have the worst customer service. They say they call and send statements but I have never received one from them. If I call there is a lady who is super rude and could care less about what you say. I had a problem with my account and they charged me and did not contact me once about it. They then took money out of my sisters account who isn’t even linked to mine to cover my costs for something they messed up on. I’m pretty sure that is i... read more

Business response:

Hi Laura! We are sorry to hear that you feel this way. We are aware of the situation. If you would like to discuss further, please call us at 610.326.3705 and ask to speak to Mike. Thank you. 

Denise Petaccio's profile image
Denise Petaccio 
6 years ago

The worlds worst bank. They charge fees that no other credit unions dont. They charge you to use arm if you don’t take out so much. Checks take forever to clear. And Steph hangs up on customers and has no customer service skills. 

Business response:

Denise, please feel free to contact our Director of Operations at 610.326.7294 to discuss your experience in further detail. 

Pj Maiers's profile image
Pj Maiers 
6 years ago

I went in this morning to open a new account and The blonde woman in the middle had a major attitude. You don’t want my business that’s fine I will take it elsewhere. I do not recommend this place 

Business response:

Thank you for your feedback regarding your visit to our branch office this morning. We ask that you please reach out to our Director of Operations at 610.326.7294 to discuss your experience in further detail. Thank you. 

Krista Kenny's profile image
Krista Kenny 
recommend  Recommended
6 years ago

Very professional and efficient. I switched to TCAFCU from Diamond almost 10 years ago and I’m glad I did. 

Lenny Cox's profile image
Lenny Cox 
recommend  Recommended
7 years ago

All the way back over 50 years ago when they were the Firestone Credit Union they have been a caring, professional banking institution. Never felt insure about dealing with them. 

Evelyn Martin's profile image
Evelyn Martin 
recommend  Recommended
7 years ago
Jesse Dameron's profile image
Jesse Dameron 
recommend  Recommended
8 years ago

The experience with this credit union has been wonderful. Everyone went above and beyond to help out. The employees are congenial, hard working, and professional. There's no sales pressure. They fund charities and important community events. What more could I ask for? Highly recommended! 

Mary F. Bowlin's profile image
Mary F. Bowlin 
recommend  Recommended
8 years ago

Wow, some of these comments are borderline rude. I love banking at TCAFCU. I like that some of the people know me by name. Have never had any issues with any of the staff. Generally everyone is kind and respectful. I've had my account since 2001. Have had a used car loan, and a personal loan with them. No problems or issues there. Their interest rates are very reasonable. They even helped us purchase our home in 2005. Thank you!!! 

Amy L. Fiedler's profile image
Amy L. Fiedler 
recommend  Recommended
8 years ago

The staff is so welcoming and I love how they give back to local charities. 

Frequently asked questions about Tri County Area Federal Credit Union

How is Tri County Area Federal Credit Union rated?

Tri County Area Federal Credit Union has a 3.6 star rating with 181 reviews. 

When is Tri County Area Federal Credit Union open?

Tri County Area Federal Credit Union is closed now. It will open at 9:00 a.m. 

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