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Tri-City Orthopaedic Clinic - Richland

4.7

About this business

Location details

821 Swift Blvd, Richland, WA, 99352, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7719 reviews
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Debbie Osborne's profile image
Debbie Osborne 
on Google
a week ago

I was happy with the services provided. Questions were answered & a plan was put in place. Caleb listened to my concerns and reviewed my images in terms I could understand. 

Evan Kunk's profile image
Evan Kunk 
on Google
a week ago

Absolutely ridiculous front desk employees who are about as helpful as arguing with a toddler. Train your employees how to answer basic questions. No idea if physicians are good but getting through the front desk is a gauntlet in itself. Still unsure why I had to call angrily to get an answer that could have been answered 2 weeks prior during the first phone call. 

Brad Noah's profile image
Brad Noah 
on Google
3 weeks ago

Dr. Caleb is wonderful. I'm glad that I found Apex. He's committed to getting answers about my back pain and not just herding me through the system. My experience thus far has been impressive. There is a reason this clinic gets such good ratings! 

LA Armst's profile image
LA Armst 
on Google
4 weeks ago

When I first went there I just thought them to be a little cold, uncaring. But this tops it all. I was on my way this month to a follow up appointment and was in a car accident I was taken by ambulance to the hospital. I had my daughter send them a message and I call them the next day and told them. All they could ask was if I wanted to reschedule my appointment. I told them I had a fractured spine, and I don't know when I will be better. Not a I am sorry I hope your ok, nothing not one bit of concern for me. Caleb was the o... read more

wade youngs's profile image
wade youngs 
on Google
a month ago

Absolutley disgusting how this office works. Multiple times they have not started the process or approvals for surgery after meeting with the surgeon. Adding an extra 10-12 weeks while I am already gone from work. The entire office is mismanaged from scheduling to billing, without much care for the patient. Cannot wait for them to finally send my chart notes and imaging to a different surgeon. 

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Frequently asked questions about Tri-City Orthopaedic Clinic - Richland

How is Tri-City Orthopaedic Clinic - Richland rated?

Tri-City Orthopaedic Clinic - Richland has a 4.7 star rating with 719 reviews. 

When is Tri-City Orthopaedic Clinic - Richland open?

Tri-City Orthopaedic Clinic - Richland is open now. It will close at 6:00 p.m.  

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