Trek Bicycle Franklin

Zane Plumley 

on Google

2 weeks ago

This shop is a decent size with a lot of bikes, accessories, and apparel to choose from. The automatic doors are a plus when bringing in your bike. Maggie has been the most helpful person every time I come in. The staff is very knowledgeable about biking because they love to ride and give feedback. 

Andrew Blair 

on Google

2 weeks ago

I try to support local bike shops when I can. I had a broken wheel and needed a new wheelset, and was trying to give trek my business. They were horrible with communication at every step of the way. They promised to call multiple times at different stages and I never heard back. I ended up buying my own wheelset and will be doing the work myself. It’s clear that this wasn’t a priority, despite trying to spend up to $1000 for a new set of wheels 

Jessica Chan 

on Google

2 weeks ago

We had an excellent experience at Trek Bicycle! We needed training wheels for my son’s bike, and they ordered the correct ones, installed them for us, and made sure his seat was adjusted to the perfect height before we left. The staff was friendly, knowledgeable, and took the time to make sure everything fit properly. We really appreciated the great customer service and attention to detail. I highly recommend Trek Bicycle to anyone looking for quality bikes, accessories, or service! 

Mitchell Kline 

on Google

a month ago

Helpful, friendly staff that doesn’t judge beginners and doesn’t try to sell you things you don’t need.