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At Trane Supply, we provide HVAC service professionals with solutions to help them better serve their customers. We strive to provide a seamless experience — enabling customers to be more effective, profitable and knowledgeable. We are equipped to help you answer the tough questions about your projects, and we look forward to helping you find the right solution! We are more than just a parts store or supply house; we are you can go for superior customer service and the technical expertise you've come to expect from Tra... read more
10665 Sanden Dr Suite 180, Dallas, TX, 75238, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
No wonder Trane is going down the drain, you weigh on hold for 45+ minutes and when you get to the store, they close early. I’m specifically talking about the Garland Texas location. Trane used to be quality product and the quality of customer service has gone absolutely downhill. It’s not just Garland. It’s also McKinney, Carrollton, every train location I’ve dealt with. I know the slogan is you can’t stop a train, but the reality is you can’t stop a Trane if you’re lucky enough to get it started up. Trane has become such a... read more
receiving is very professional and quick...
The on hold times for Trane are a joke. I was on hold for 30 minutes. Simply unacceptable
I paid way too much for a leak detector from Trane to receive the less than satisfactory customer service as I did from Monica at your Garland location. She was rude and acted like she didn’t want to deal with the warranty. I got mad and rude back. Certainly more so than she. So she called my company on me and tried to get me in trouble. I paid almost $700 for the tool!!! Customer service should be polite and friendly. I did not get a hint of courtesy from her. So I gave her in return a lot harder than what she give to me. I... read more
Usual good service from trane supply house
Trane Supply has a 4 star rating with 65 reviews.
Trane Supply is closed now. It will open tomorrow at 7:30 a.m.
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