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Trailmont

2.9

About this business

BBB's information on this company is being updated, and no report is available at this time. 

Location details

512 Hillcrest Rd, Goodlettsville, TN, 37072, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.977 reviews
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Kimberly J.'s profile image
Kimberly J. 
3 years ago

I have been emailing and calling the office at *********'s village **************** since Sept. 2020 about our broken ** unit I was told then that *** in the office would get ahold of the ** man. That was never done now 9 months later it is June7th 2021 eighty degrees out we still have no **. I received one email on Thursday June 3rd saying they will contact the Ac man again well it's now June 7th sent my 7th email and made my third call to their Emergency number and no call or email. I rented here because it came with centr... read more

Mr. C's profile image
Mr. C 
3 years ago

****, sneaky, obnoxious, lazy and crazy. That's just the tip of it. I'm in real estate and have access to courthouse records. Come to find out they(***) somehow had a *** #, parcel identification number, assigned to the rental lots occupied by mobile, modular homes in order to have the tenant's responsible for property taxes. *** #'s are strictly for real estate not personal property. Don't pay them. Mobile homes are personal property to begin with, not real properly as defined by the national appraisal foundation.. paying l... read more

Business response:

Thank you for your message. At a land-lease community, it is the community operator's responsibility to pay the taxes on the land within the community. It is the homeowner's responsibility to pay the taxes on their own home. As for the maintenance issue, management has advised the homeowner to install gutters on the home to avoid the erosion happening underneath. Have a great day. 

W. S.'s profile image
W. S. 
4 years ago

One Star is over-rated! Tried to buy a mfg home. From the very start, UMH realtor rep Jon ******* ** ******** In, lied and misled myself and my realtor several times. Then he would change wording on the purchase agreement after a deal had been made. He made me feel like the seller and me the buyer were against each other. We were negotiating for several weeks and when we finally came to an agreement he was dishonest once again and made me just walk away. Way way too many red flags with this community to feel like I would eve... read more

Scott S's profile image
Scott S 
4 years ago

This company ought to be ashamed of themselves! The lot rent they charge is outrageous! To me they only seem to care about one thing... MONEY! They don't care whatsoever about the people. Companies like this should be fined big time for doing whatever they can to take advantage of people... and especially seniors who are on a fixed income! There motto is "Affordable housing"... maybe so but they forget to mention within that motto how they gouge the buyer! Simply appalling! They're a disgrace! 

Business response:

Hello, thank you for your message. We suggest explaining your situation with the community manager and regional manager to see if there is anything that can be done for you. Community expenses continue to go up across the board. If you need your community manager information let us know and we can provide it. Thanks and have a good day. 

Frequently asked questions about Trailmont

How is Trailmont rated?

Trailmont has a 2.9 star rating with 77 reviews. 

When is Trailmont open?

Trailmont is closed now. It will open at 9:00 a.m. 

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