Trailer Hitches at U-Haul

Ben Edwards 

on Google

a month ago

This place was awful. Showed up to my appointment and heard "oh I was hoping you wouldn't show up, your parts aren't here", have you not heard of a phone? Was told they would call me when the parts came in, and expected them by the next day. I finally called the next day in the afternoon and was told the parts had come in that morning, but that the installer is leaving for a while and they couldn't do the install for another 2 weeks past when I had made the appointment. When I said that didn't work as I needed the hitch soon... read more

Artur Filatov 

on Google

3 months ago

This man does his job well. Thank him. 

michael jansen 

on Google

6 months ago

The shop guy was very helpful. He knows his stuff. He can pretty much find the right package to fit most vehicles and even the back of a travel trailer. 

P M 

on Google

6 months ago

What an absolute clown show. I made a reservation through the U-Haul call center, and that all went smoothly. When I showed up, I waited as the manager was dealing with another customer who was trying to rent a trailer. The manager became irate and slammed down the phone, hanging up on the customer. Then he gathered himself and turned to me, and after I gave my information he told me that I had made the reservation incorrectly because "the call center doesn't schedule my installs - I DO!". The call center clearly didn't know... read more