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Trail Appliances - Victoria

4.5

About this business

Location details

2360 Millstream Rd #101, Victoria, BC V9B 3R3, Canada, Victoria, BC, V9B 3R3, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
WedClosed
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.51,034 reviews
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Barb Roth's profile image
Barb Roth 
a week ago

Shopping was a breeze. Friendly and helpful salespeople. Quick and efficient delivery and install. Highly recommend. 

Dr. Julie Nelson's profile image
Dr. Julie Nelson 
a week ago

I purchased a fridge at the Victoria store, sent a driver from Vancouver to pick it up and Trail dropped the ball. The warehouse did not have it ready at the show room for pick up. I am now ONE MONTH LATER and nothing. No follow up from Trail no assistance to get this shipped to Vancouver. The store manager - Eric has done NOTHING to help resolve this issue. Long story short - deal with the folks in Vancouver and have them make arrangements to have appliances shipped directly to you. No follow up, no support - will not be bu... read more

Sandra CE's profile image
Sandra CE 
a week ago

The delivery personnel that came to my house were amazing. They went above and beyond in removing the old washer and installing the new. They were extremely hospitable, courteous and professional. They left no mess behind. I am very pleased. Thank you both!!! 

kaylee toneff's profile image
kaylee toneff 
2 weeks ago

Absolutely awful customer service — would never recommend! I regret giving Trail Appliances my business. We purchased a dishwasher, and of course, they were quick to take our money. After that, getting any information about our order was like pulling teeth. After a week with no updates, we called to check on the status of our order. Nobody could give us a straight answer, our calls and messages went unanswered, and we were given the runaround. Another week went by with absolutely no communication, so we called again and were... read more

Glenn Schwarz's profile image
Glenn Schwarz 
2 weeks ago

Frequently asked questions about Trail Appliances - Victoria

How is Trail Appliances - Victoria rated?

Trail Appliances - Victoria has a 4.5 star rating with 1,034 reviews. 

When is Trail Appliances - Victoria open?

Trail Appliances - Victoria is closed now. It will open at 10:00 a.m. 

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