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Toyota Parts - Titus-Will Toyota
- Automotive
- Tacoma, WA
About this business
Location details
3506 S Sprague Ave, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Is the parts counter closed during lunch? I'm a very patient person, but eventually gave up and left. 7 other staff members noticed I had been there for a long time. Not a single one acknowledged that I existed. Why ignore the situation? Is this just Tacoma being Tacoma? Or is it a toxic it's-not-my-problem work environment? See something, say something. Side note: The other Toyota dealership is awesome.
I called for a part number and they said they can't give out part numbers over the phone because "I'm just going to copy it down and go buy it off of amazon and we will lose the sale". With as much money as this dealership makes, it wouldn't hurt your business just to help me find the part number that I am looking for. Just be kind. And if I was asking you for a part number to look it up online, it's not like i was ever planning on buying it from you anyway, so i dont see the logic lining up here. I'm disappointed.
I have Auto Shop in Puyallup and I highly recommend the parts department. They have a lot of experience and they know what they doing. They are awesome. Thank you very much.
Won't return parts even if it's unopened with no explanation.
Is the parts counter closed during lunch? Waited about 8 minutes for someone to show up. People went in the door, but noone ever came out. Have ordered parts from here before and had no problems. Super friendly guys in parts. But no one here today. (8-8-24 ... Thursday 1:15pm ish) ... Update: It's now 1:30pm and I just sat in the parking lot and ordered the $1400 part from another Toyota dealership. Not sure why this store doesn't have an online parts order option on the website.
Frequently asked questions about Toyota Parts - Titus-Will Toyota
How is Toyota Parts - Titus-Will Toyota rated?
Toyota Parts - Titus-Will Toyota has a 2.6 star rating with 5 reviews.
When is Toyota Parts - Titus-Will Toyota open?
Toyota Parts - Titus-Will Toyota is closed now. It will open tomorrow at 7:00 a.m.
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