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Toyota of Turnersville

4.8

About this business

Location details

3400 NJ-42, Turnersville, NJ, 08012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.86,827 reviews
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James S.'s profile image
James S. 
4 years ago

They have blown through every single deadline /delivery estimate by weeks. This job was a 3 day job. We are 6 weeks waiting for the vehicle. No calls, no callbacks. Tried to claim couldn't get parts. I, the owner, can get parts, but not the shop? Apparently they discovered after 3 weeks parts were not ordered. Gave me a rental on their dime for 3 weeks. Came back and repair not complete. 6 weeks for a 3 day job. Used them before and they were great. After this experience I would say avoid at all costs.... I have come to the... read more

JANET H.'s profile image
JANET H. 
4 years ago

My husband and I went in to look at a vehicle at Nye on Farrier Ave. Oneida. We worked with Daniel Bennett and his financing team. Dan was very professional and we walked out of there with the vehicle we wanted the next day all ready to go! Everything was smooth and made it so easy for us! They were even game to my husband's secret request to Dan and they sang Happy Birthday to me as I entered to pick it up on my birthday! If you are looking for a salesman that will work for you..go see Daniel Bennett!! Great service all ... read more

Constantine R.'s profile image
Constantine R. 
4 years ago

Great experience! Purchased 2021 Tacoma. Tony Divino was recommended by a family member who works in another major dealership in Utah. The salespeople Rich and Brad were wonderful and easy to work with. Rich made himself easily accessible and very helpful. About a week later I needed a couple of parts and Kevin was very accommodating and easy to work with. Would strongly recommend to anyone looking for Toyota. Thank you, guys! Constantine Rodin 

Frank F.'s profile image
Frank F. 
4 years ago

Stay Away!! Service costs are 3-4 times higher than virtually anywhere. For example, charged over $800 to replace plugs. A simple maintenance that should have only cost $200-400 (with 400 being too high). Also cagey about informing customers of the cost beforehand. Will never use again.  

Win308 S.'s profile image
Win308 S. 
4 years ago

Lost ALL faith in Lakeland Toyota. I feel completely taken advantage of and they almost took $1600.00 from me. Dropped my teenage son’s truck off to fix the rear differential. When we picked the truck back up, it had virtually no brakes, completely put my son’s life at risk. I told them it felt like they didn’t bleed the brakes properly. They assure me they bled the brakes. Their Customer Service manager went through the effort of coming to get my truck from my house and then later called to say it they bled the brakes agai... read more

Eugenio S.'s profile image
Eugenio S. 
4 years ago

"The service was excellent and friendly. Thanks to Scott Drown”. In the market for a few months and after two unsuccessful attempts with unscrupulous and dishonest sellers, we met Scott Drown and it was all a pleasant and enjoyable experience. He always keeps us up to date with the entire procedure until the delivery of our new 2021 Toyota Tacoma TRD Sport. I take time to orient ourselves even on Mother's Day. We could not be happier with our purchase. We worked with Scott and he was courteous and professional. He answered ... read more

Kayla C.'s profile image
Kayla C. 
4 years ago

If i could give Priority Toyota Hampton -10 stars i would. This dealership is the worst place to do business. My wife and I traded our cars in and they were supposed to pay off both of them. This was 4/14/2021 and its now 5/11/2021 and they have not paid off our vehicles and after contacting honda because both of our accounts are past due they also didn’t obtain the correct pay off amount so Toyota told us “that’s not our problem, and we have to pay it” Every time i call or go into the store i get told something different a... read more

Heba G.'s profile image
Heba G. 
4 years ago

Response from the owner 11 hours ago “Hi Heba, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.” This was the response that I got from Toyota Auto-nation in Irvine on Research Dr. I met with the service manager “Dan Fankhauser” after my car was serviced under Manny. All he did was that he made a phone call to someone who Might be able to replace my navigation by a refurbi... read more

Ron F.'s profile image
Ron F. 
4 years ago

This dealership "tacks on" a $3.99 "shop fee" on ALL auto services they provide. I went in for a website special for a full synthetic oil change for $39.99, with NO mention of an additional $3.99 "shop fee!" (not even in the fine print -- false advertisement!!). That is like a restaurant charging an additional "kitchen fee" on each meal, or maybe if Walmart were to charge a "parking fee" to visit their store. Are you serious? This is getting ridiculous, and is against Better Business Bureau's standards. I imagine that's... read more

Frequently asked questions about Toyota of Turnersville

How is Toyota of Turnersville rated?

Toyota of Turnersville has a 4.8 star rating with 6,827 reviews. 

When is Toyota of Turnersville open?

Toyota of Turnersville is closed now. It will open at 9:00 a.m. 

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