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Toyota of North Austin Parts Center
- Automotive
- Austin, TX
About this business
Location details
8400 Research Blvd, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 7:00 p.m. 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I want to give a huge shout out and thank you to Jay the manager at the Toyota parts and also his team!!!! It's only Tuesday and I've been having the worst start of the week ever!! I had issues with my tire locks on my vehicle that I just purchased less than 2 months ago.... With every solution we seem to have ran into a problem however Jay was determined to make sure I did not leave without the help I needed. He was more than great and did not treat me like another customer with another issue. Excellence customer service an... read more
I had a good experience communicating, testing driving, and working with salesman Edgar, he was knowledgeable about the grand highlander SUV and not pushy, I highly recommend him.
I’m leaving one star only because it isn't possible to give zero. I ordered a part for my 2025 Grand Highlander that cost me over $809. They never called to let me know it was ready for pickup, and they don't answer the phone. When I went to pick up the part, Robert assisted me but never made eye contact. I asked for help opening the box to inspect the item before leaving, but I didn't get that either; he simply turned his head and called over another customer. Before leaving, I let him know that I was going to leave a bad r... read more
Absolute worst experience and I knew it would be from the guy denying Toyota even made a actuated fuel door to the dilapidated NTB it’s located in. Once I drove in parts guy wanted to just ring me up and get me out despite me showing him the part was clearly incompatible. I even humored them and drove over to the service center and oh my god, thats like a service advisor sweat shop… it’s dehumanizing honestly. Drove up to Cedar Park Toyota and got what I needed and wow so much different, it was like I left hell and was drivi... read more
I had a very bad experience with the parts manager Jay Campos. He was not polite and did not treat customers with respect. A manager should know how to communicate professionally and help customers, but my experience was disappointing. I hope the dealership improves customer service in the parts department.
Frequently asked questions about Toyota of North Austin Parts Center
How is Toyota of North Austin Parts Center rated?
Toyota of North Austin Parts Center has a 3.4 star rating with 65 reviews.
When is Toyota of North Austin Parts Center open?
Toyota of North Austin Parts Center is closed now. It will open tomorrow at 7:00 a.m.
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