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Townsend Ford

4.2

About this business

Townsend Ford is an authorized dealership of new and pre-owned cars, minivans, trucks, sport utility vehicles and crossovers. Its inventory of new vehicles includes various models of Ford, such as Edge, Escape, Expedition, Fusion, Mustang and Ranger. It offers pre-owned vehicles of a variety of makes, including Dodge, Nissan, Ford, Chevrolet, Mercury, Honda and Lincoln. The dealership has a service department to provide maintenance and repair services. It operates a parts and accessories department that offers certified spar... read more

Location details

5801 McFarland Blvd E, Tuscaloosa, AL, 35405, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.291 reviews
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Brandy Taapken's profile image
Brandy Taapken 
7 years ago

What I think about this location is they are very hard to work with RUDE and inconsiderate for their customers!!! I brought my 2015 Ford F-150 in for service to REPLACE the whole dash cause of bubbling and to replace my crome wheels that were tarnishing. I got my truck back Thursday morning and today as I parked my truck and got out lug nuts were on the ground and yes they were from MY truck!! The mechanic never tightened them down!! Next step is a lawyer DO NOT LET THEM WORK ON YOUR WHEELS! They have no concern for people's... read more

Mike Paradise's profile image
Mike Paradise 
7 years ago

As a business owner, keeping our trucks running is one of our top priorities. Brought one of our trucks in for a DEF issue. Townsend Ford had us up and running and back in business in 2 hours. Truck has been running perfect since. Thank you Service Dept. 

Jo Ann Taff's profile image
Jo Ann Taff 
8 years ago
Tim Appling's profile image
Tim Appling 
8 years ago

I've been working here a little over a year and it's been wonderful! Great people to work for and with! Also met a lot of awesome customers! Like to say thanks to them! 

Sherry Brown Parker's profile image
Sherry Brown Parker 
8 years ago

Tracie Quisto is the best salesperson. Ask for her to help you. 

Tammy Brewer's profile image
Tammy Brewer 
8 years ago

Second explorer..love it and townsend ford . Tracie Lee Giusto goes beyond to make it happen. 

Blanca E Hernandez-West's profile image
Blanca E Hernandez-West 
8 years ago

They took longer than I expected to get "The Works" but my adviser made it right! To make up for the long wait I was not charged for the package, it's nice to see people still care this much and want to keep a good reputation with their customers. We had a 14 hour drive ahead of us. Will definitely trust this dealership with my vehicles whenever we come back through here. Thank You! 

Duane Baines's profile image
Duane Baines 
8 years ago

I had a great experience at Townsend Ford. My salesman was Jim Phillips. He went out of his way to help me find the truck that I wanted & that fit me. Afterward they made sure I was taken care of. A shout out to Barbie that helped me also. All were very nice & helpful. 

Jake Apperson's profile image
Jake Apperson 
8 years ago

Tracie was a pleasure to work with when I went to look for a new truck! She took wonderful care of me and provided me with several different options to look at but was never once pushy on the sale which is a huge plus in my book. We ended up finding the perfect truck for my needs and I could not be happier with it. I would send anyone looking for a vehicle over to Tracie without a second thought! 

Business response:

Thanks for the feedback Mr. Apperson! 

Frequently asked questions about Townsend Ford

How is Townsend Ford rated?

Townsend Ford has a 4.2 star rating with 91 reviews. 

When is Townsend Ford open?

Townsend Ford is closed now. It will open at 7:00 a.m. 

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