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Town North Mazda
- Car Dealers
- Richardson, TX
About this business
Whether you are looking for a new Mazda MX-5 Miata or an affordable used car, the friendly staff members at Town North Mazda are eager to assist you in your car buying process. To find the right new or used vehicle for you and your family, visit us today and check out the coolest Mazda models, like the Mazda3, the Mazda CX-5, Mazda CX-30 or the Mazda6!
Location details
307 Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst Experience EVER I have had several issues with the used car that I purchased from this dealership. I have called and left messages with the dealerships secretary and have never received a return phone call. After calling in several times I asked to speak with the owner. I have left several messages with him and he has not called me back. It's amazing how great they can make you feel about buying a car from them and drop you the second you leave the dealership.
Poor Customer Service. Customer service is not all that great and they don't budge much on their prices. I was disappointed with my experience here and instead went to another dealership to buy a Mazda.
Town North Mazda has a Great Service Department I bought my first car here. I go back for regular scheduled maintenance on my car because I love the staff. The service department is awesome. Very friendly and upfront about the time it may take on the car and they go out their way to make you feel taken care of. Penny, Victor and Mike you are the best. But they are only as good as the mechanics. The mechanics will leave little notes and discounts in your car for next time.
Disappointed and Frustrated I recently paid $1,000 for service and still have the same problem and am very disappointed, especially since I bought my car there. I am not a car mechanic, so when they diagnosed my issue, I didn’t complain or argue, I just paid them their price, which was $1,000 to replace a fuel pump. Well, I still have the same issue, and now the rep has not called me back. Today I checked my credit card statement, and found that the rental car they supposedly took care of because they didn’t have the nee... read more
Horrible Service Town North Mazda doesn't even deserve 1 star! I have had several issues with the car that I purchased from them. I purchased a car that had 22k and after only 20k of driving from me the vehicle is inoperable. I brought it in to a local Mazda and was told that there were multiple things wrong with the car including a clutch that was the wrong model for my car. I was told by Town North that they would pay for $200 of my total $1130 of expenses and I could cover the rest. This was really upsetting to me because... read more
Horrible experience from start to finish Do not do business with Town North Mazda. They make misleading price quotes, have questionable sales practices, and fail to back up their promises. A salesperson quoted me his "best internet price" via phone on a CX-9 and told me to come to the dealership. When made it clear I wasn't coming in until I had arrived at a firm price on a vehicle they had in stock, he stopped returning calls and didnât respond to my emails. My guess is they donât want buyers who do their homework. They... read more
Amazing! If you are searching for used cars, this is the place to shop. Amazing group of salesman with the nicest Sales Manager in town. His sincere attitude with working on finding that perfect match for me is admired. Used car salesmen dont always have the best rep, but Town North Mazda is the Exception!
Miata wheel alignment I took my older Miata in for a four wheel alignment. The result was the best alignment I have had in years. I had an alignment done three weeks before at a discount tire shop in another town and that shop butchered one of my inner tie rods and didn't quite get the alignment just right either. If you know anything about a Miata, then you know these cars can be sensitive in steering. Mine is. I paid more for this alignment at Town North, but the car now drives like it did when I drove off the Mazda dealer... read more
Only interested in selling their expensive cars I had been car shopping for about 2 weeks for a used vehicle and found one I was interested in at Town North Mazda. I came in to speak to a salesman, but he wasn't there (even though we had agreed to meet at a certain time) and I met with another gentleman instead. The salesman was courteous, but not very interested in helping me. I took a look at the car and it was in very poor shape for the mere 30k miles it had on it. There were stains everywhere, rips in the headliner, dama... read more
Frequently asked questions about Town North Mazda
How is Town North Mazda rated?
Town North Mazda has a 1.6 star rating with 16 reviews.
When is Town North Mazda open?
Town North Mazda is open now. It will close at 7:00 p.m.
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