Tower Loan

Anonymous 

on Merchant Circle

14 years ago

I have done business with Tower Loan for a number of years. I have had a great record with them on all of my previous loans. As soon as a hardship hit my family I tried to make arrangements to make at least partial payments untill things got better. They would make an arrangement, but when I would go in to pay they would refuse the agreed upon amount. They ignored my long term good history with them and treated me like someone who never intended to pay them. When I do pay them off with income tax refund, I will wash my hands... read more

Kelsee 

on Merchant Circle

15 years ago

Due to an unexpected hardship, I fell behind on ONE payment of less than $40.00 per month. I received several phone calls and made an arrangment to make my account current. However, before the date of the arrangement arrived. I received a return phone call from the most rude and unprofessional lady, Ruby, I have ever spoke to in my life. She was totally unprofessional!! During the conversation, I was called a liar, lazy, stupid, and etc. I explained the conversation was totally unexceptable and asked if she was having a ment... read more

Anonymous 

on Merchant Circle

15 years ago

Tower Loan is up front, i've been delinquent with them in the past, and yes they contact your job, and will continue to call you if you avoid contact with them, but they are fair and firm. They work with you as far as the are able, and as long as you treat them as you should treat anyone you have borrowed money from, with respect and courtesy to keep them informed they completely take care of you. Anyone with sincere complaints about tower loan has those complaints for one reason, they were crappy payers, customers, and wish... read more

pam 

on Merchant Circle

15 years ago

I would never recommend this company to consumers! They harass you at work, home and on your cell phone! This is the most unprofessional financial institute I have every worked with. After asking 350 people in Tupelo, Ms to rate their experience with this company. 95% of them stated they would never borrow money from this institution again. So please listen, bypass their door and throw away the flyers they send you in the mail!!!!!!!!!!