This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Total Firearms Inc. Is Lansing's biggest and best outdoor sporting goods store. This means folks will find a large selection of firearms, hand guns, archery equipment, and fishing goods to take with them on their outdoor adventures. If customers want to practice before they venture into the woods, they can test their skills in our indoor handgun and archery ranges. We also offer personal defense training and concealed pistol licenses, making sure individuals use their equipment safely and properly. Whether customers need a b... read more
1380 N Cedar St, Mason, MI, 48854, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 4:00 p.m. |
Had my first visit to Total-Firearms today and it was an AMAZING experience! I am a new gun owner and ED, the RO, was so kind and informative. He was extremely helpful without making me feel awkward... Will definitely go back!
Business response:
Patty, we're happy you had nothing but good things to report from your first visit. Thanks so much for your awesome review! We can't wait 'til the next time you make it our way. -The Team at Total Firearms Inc.
Business response:
Thanks for the support, Jason! We're thrilled you're a fan. Can't wait to see you again soon. -The Team at Total Firearms Inc.
Horrible experience with this company!! Had a custom-made 12-gauge shot gun sent from out of state from a friend for a gift. We were in complete contact with TFA in the beginning before it was shipped with all contact information supplied. Never received a call when it was received. Said they didn’t have our contact number. It’s been over TWO weeks since TFA received gun. Called today to follow up, said it was shipped back due to denial. But couldn’t give ANY tracking info for gun. Upon investigation, oh, they still have the... read more
I will never go back to total firearms again. My experience with the store was not a good one. Not all the employees there are rude but the majority of them are. I mean when one of the employees rolls their eyes at me just because I wanted to check out a certain firearm is just plan rude. That is your job to show me products that I am curious about. No thank you, I'll go somewhere else.
Business response:
Logan, we genuinely apologize if you weren't treated with kindness and respect when you were here, as those are two values we think are so incredibly important. We strongly urge you to come in and speak to Mark the manager or Bobby the owner to see if we can get to the bottom of the problem. Its not ok with us for you to feel like you were mistreated. Our customers are our stores' purpose. We do have a lot of new employees that may need to have some more training. You are an outdoorsman and we are an outdoor sports store and... read more
I was here the other day as a first time shooter. I was extremely impressed with the staff. They were so helpful and friendly. The range was kept very clean and the gentleman working in the range was so kind and took his time to explain everything. I would definitely come back again as well as recommending to friends! Good job Total Firearms!
Business response:
Yennifer, we're thrilled you enjoyed your first shooting experience. It means a lot that you chose to come here for it. We're always here to help, and we're lookin' forward to the next time you make it in. -The Team at Total Firearms Inc.
Business response:
We're grateful for the stars, Karl. Hoping to see you in again soon. -The Team at Total Firearms Inc.
Nice staff, range was pretty good. Prices are good for range rental and pistol rental and they give a small discount to military. Prices on firearms are high though. Over all good experience and would recommend to go here for your range time.
Business response:
Kris, it's great you were impressed with our staff and that you had a good experience at our range. And for future reference, we do price matching for stores up to an hour driving distance with the exception of military and police equipment stores that offer first responder discounts. We are just a commercial retail outlet and are unable to offer those discounts. However, we will do our best to match any local price. Just ask and we will try. With that, we hope you'll be back soon! -The Team at Total Firearms Inc.
We went yesterday morning as a girls day and we had a great time!! 3 of us were new to using a gun and 1 of us had a little experience, we didn’t have to wait long at all to get into a lane and our gun safety started before we even walked through the range doors! Everything was explained to us clearly and we were tended too the whole time we were in the range, which meant a lot to us since we were newbies!! From the moment we walked in the doors to the moment we left we all had a great experience!! Thank you Total Firearms f... read more
Business response:
Qiqi, we loved having you all here for that girl's' day, and it's great to know you found our team to be so helpful in offering safety tips and generally making you feel at ease. We hope you'll reach out if you have questions, and we can't wait to see you all again! -The Team at Total Firearms Inc.
HIGH PRICED ..NO HELP. EVERYONE OF THEM SEEM TO HAVE A ATTITUDE.SEEN SEVERAL PRICES OVER RETAIL
Total Firearms has a 4.1 star rating with 779 reviews.
Total Firearms is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com