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Total Comfort Heating & Cooling is a Macon based HVAC repair, installation, and maintenance company that services all of Macon, including the cities of Warner Robins, Forsyth, and Dublin, GA. No matter what service you need, our experienced AC technicians can help. We offer afordable pricing and quick service.
4321 Interstate Dr, Ste C, Bolingbroke, GA, 31210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
heating system under warrenty and takes 2 weeks to get fixed???
Business response:
I appreciate you writing a recommendation, Annette, even if it's not the kind we like to see. While your system was under warranty and you certainly should not have gone two weeks waiting on a part. The manufacturer did not have a replacement part available. I have talked to the district technical rep and the territory manager on multiple occasions and they have assured me they are shipping the part today. Once again I apologize for this delay. Andy Owner
Total Comfort provided excellent service while installing our new HVAC system. Chris and Randy arrived on time, were friendly and courteous. They worked carefully minimizing any disturbance to existing landscaping and features. They worked in a timely fashion and were careful to use drop clothes and cleaned up and vacuumed when finished. After the installation, Chris explained the system and thermostat in an understandable way. We are looking forward to using our new system and will definitely use Total Comfort for all our H... read more
Business response:
The first step to providing great service is showing up on time, Karlan, so I'm glad Chris and Randy did just that. The last step is cleaning up after ourselves and leaving you with the knowledge needed to work your system properly. This is the kind of experience you should expect to have using us, so reach out any time you need our services again. - Andy, Owner
Total Comfort Cooling & Heating technicians and staff treated us with the ultimate courtesy and professionalism. Bernie was instrumental in processing our contract, almost instantaneously. Randy, Willie, and Shane were very capable technicians who were very efficient, explained everything to us, completely, and did an awesome job, under the efficient management of Andy. Michelle was quite courteous and helpful, in every way. We highly recommend this company to everyone. -- Jim & Theresa Glover
We had a wonderful experience start to finish. Bernie answered many questions and took his time when he gave his estimate. Chris and Lance installed our new a/c and furnace. They were very professional and finished in the time promised. They also hauled away old equipment and cleaned up everything! We highly recommend Total Comfort!
Very courteous and professional. They came out yesterday for our semi-annual check and were very thorough. Very glad we found them😀👍
Business response:
P.D., good on you for getting your system checked out semi-annually. In Georgia, you always need an AC unit working properly. We'd be happy to be the go-to company for all of your heating and cooling needs. - Andy, Owner
Awesome customer service very professional and offer excellent service after sales and service call. They get the job done for your HVAC need.
Vanessa is awesome. She is so helpful, out going and makes every one feel special. She is the best.
I was very pleased with the whole staff at total comfort . From the receptionist to the saleman to the installer was very kind and professional. They took the time to make sure that i understood all of the process . As a new homeowner that very important to me. They treated me more like a friend than a customer. I really love my new system and i would recommend them to anyone.
This was a seamless install. I would highly recommend Total Comfort for your HVAC needs. Lisa was amazing and quick to get up set up for our appointment to meet with Bernie. Bernie was great and took all the time needed when discuss everything in the estimate and answer any questions we had. And my installers Chris and Mark were awesome to say the least, arrived and worked in a timely manner and done an exceptional job cleaning up and making sure I knew where they were at the install. This was quick and easy and we are enjoy... read more
Total Comfort Cooling & Heating has a 4.8 star rating with 866 reviews.
Total Comfort Cooling & Heating is closed now. It will open at 9:00 a.m.
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