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Torrid

4.1

About this business

The Destination for Trendy Plus-size Fashion and Accessories The Centre at Preston Ridge, Z Cavaricci, Wide Width Shoes and Boots, Tripp, Trendy and Fashionable Women's Plus-Size Clothes, Silver Jeans, Runway Shows, Music and Pop Culture., Mighty Fine, Lip Service, Junk Food, Jet, Crafty Couture, Spanx, Birkenstock, Betsey Johnson, Inspired by Fashion Icons, and Fabulous Larger Size Clothing In Sizes 12-28 

Location details

3333 Preston Rd Ste 402B, Ste 402B, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.1180 reviews
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Jesus Alberto Impata's profile image
Jesus Alberto Impata 
recommend  Recommended
5 years ago

la amabilidad de la jente 

Rebecca Dyson's profile image
Rebecca Dyson 
6 years ago

The manager on duty today was Dee, we wanted to return a Christmas gift my sister in law from Ohio got me, we didn't have a receipt, but we had my sister in laws torrid account and order number so they could look it up in their system. After a lot of eye rolling and refusing to serve us by Dee, she ultimately said no reciept no return unless we wanted the lowest price she had in the location (one dress was bought at full price but ended up being on clearance so a 50$ difference). My family in total spends quiet a bit of mone... read more

Business response:

Rebecca Dyson, we are so sorry to hear that you left our store feeling like anything other than the valued customer that you are. We would love the opportunity to look further into this and have someone personally reach out to you. Please send us your …See More 

Rachel Wells's profile image
Rachel Wells 
6 years ago

The girl working didn’t say hello. She didn’t make eye contact or ask if I needed help at all. 

Business response:

Rachel Wells, we are so sorry to hear that you left our store feeling like anything other than the valued customer that you are. We would love the opportunity to look further into this and have someone personally reach out to you. Please send us your contact information via direct message https://www.facebook.com/Torrid/ and we will be happy to continue assisting you. If this is an urgent issue please contact us by phone at 1-866-867-7431. 

Leah Joan McCaffrey's profile image
Leah Joan McCaffrey 
7 years ago
Theresa O'Brien's profile image
Theresa O'Brien 
7 years ago
Paige Bostic's profile image
Paige Bostic 
7 years ago

This Torrid is beyond amazing. The staff makes you feel like you're shopping with your best friends! If you get a chance make sure Leah helps with you! She's absolutely amazing, she helped me shop for a gift even when I wasn't sure on sizing. She was patient with me and I ended up spending more than I planned and my friend loved her gift� 

Elle Blake's profile image
Elle Blake 
8 years ago

Hands down the best Torrid around! It's so well laid out, bright and inviting, not to mention the people are amazing. I feel so at ease every time I go in, and it's awesome how the staff actually engages with you. Super helpful with anything needed. 

Maggie Wright's profile image
Maggie Wright 
8 years ago
Mindy Cummings's profile image
Mindy Cummings 
8 years ago

LOVE this store!! The people who have given them bad reviews must have had a bad day! I am here ALL OF THE TIME...I have visited every store in DFW and this one is my favorite. The ladies are helpful and pleasant. They've helped me beyond my expectations REGULARLY!! 

Frequently asked questions about Torrid

How is Torrid rated?

Torrid has a 4.1 star rating with 180 reviews. 

When is Torrid open?

Torrid is closed now. It will open at 10:00 a.m. 

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