Toronto Western Family Health Team

Heather Babin 

on Google

a month ago

There’s been a change. Waiting 6 weeks for Dr appointment. Grumpy nurse. Difficult to fill in questionnaire making appt on line. 

Jessica Lui 

on Google

2 months ago

Provided personal health information to a third party which may have belonged to another patient without their consent or knowledge. It is notable that TWFHT refused to address the issue directly with the patient, did not voluntarily report the breach of privacy to the UHN Privacy Office nor the Information and Privacy Commissioner, nor inform affected patients that their health information may have been shared. It has been over a year and the issue still has not been fully resolved; TWFHT is still currently under investigat... read more

Sage Ziaee 

on Google

2 months ago

Terrible Experience at This Family Health Team I had a frustrating experience trying to schedule a check-up appointment for a Pap smear test since April. I was repeatedly told to call back month after month, and I finally secured an appointment in October. When I arrived, the secretary sent me to the wrong room, making me wait 40 minutes. Despite requesting to see my family doctor, an intern named Rebecca Ng was assigned to me. Instead of addressing my long-standing migraine issues, she spent 20 minutes explaining what migra... read more

Annie Parry 

on Google

2 months ago

Dr Leanza and the entire Family Health Team are exceptionally caring, thorough and responsive to the increasingly extensive health needs of our family. In these days of crisis in the Ontario health care system, we know we are fortunate and therefore extremely grateful.