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Torch Lite Inn
- Hospitality
- Santa Cruz, CA
About this business
Location details
500 Riverside Ave, Santa Cruz, CA, 95060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dirt, these pictures are a complete lie. Pool was heated, but wouldn't choose to stay there again. Gave me the third degree on how many towels we were gonna use!
Worst customer service I have experienced. We booked five days in advance. We arrived tried and are notified that we can't check in it because the card holder isn't 21 (3 days from being 21). We ultimately paid with cash And they refused to cancel the reservation we ended up paying for two rooms. The front desk lady very rudely said "you need to learn you're lesson" and that she doesn't need to pray to us. She began to yell at us I gave up and had to hang up.
it was nice and clean the only thing I didn't like was the drunk guy sleeping in the parking area it was kinda creepy and finding a needle by the front entrance other then that it was all good.
The location is nice. You can walk to the boardwalk. Pool is nice and breakfast was satisfactory. Negative is the staff. The owner really exudes the DILLIGAF attitude. Our bikes got rifled through overnight and a car alarm went off. The owner wasn't interested in pulling up the surveillance video. Had a room keep us up all night the first night there. Thankfully they left. Again spoke to owner and his apathy was the only emotion. I recommend you try somewhere else if you can.
Frequently asked questions about Torch Lite Inn
How is Torch Lite Inn rated?
Torch Lite Inn has a 3.2 star rating with 625 reviews.
When is Torch Lite Inn open?
Torch Lite Inn is closed now. It will open on Monday at 9:00 a.m.
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