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Top Nails

3.3

About this business

Location details

8061 Liberty Rd, Windsor Mill, MD, 21244, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 8:00 p.m.
Tue09:30 a.m. to 8:00 p.m.
Wed09:30 a.m. to 8:00 p.m.
Thu09:30 a.m. to 8:00 p.m.
Fri09:30 a.m. to 8:00 p.m.
Sat09:30 a.m. to 8:00 p.m.
Sun09:30 a.m. to 8:00 p.m.
3.3188 reviews
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Shannon S.'s profile image
Shannon S. 
9 years ago

I bought my daughter to this salon on 9/20/15. It was my daughter's birthday so I wanted to treat her to a manicure. When we arrived Nancy who sits at the front station was extremely rude. She rushed my service the entire time and when it was time to dry my nails, she didn't even look at me. She texted on her phone and said go dry your nails. This was my first time here, I did not even know where to go and my nails were wet and I had to take my own purse. I get to the back no nail dryers are turned on and my nails are wet. I... read more

Jocelyn T.'s profile image
Jocelyn T. 
10 years ago

I'VE BEEN COMING HERE FOR 8 YEARS.....I'M NEVER COMING BACK TO TOP NAILS ON LIBERTY ROAD! THE MANAGER UP FRONT IS DISRESPECTFUL, RUDE, AND IGNORANT. SHE IS VERY AGGRESSIVE WITH THE CUSTOMERS! SOME MANAGER....SMH! SHE USED TO BE NICE!!!! DON'T COME HERE!. WON'T BE COMING BACK! NOT GETTING MY MONEY ANYMORE!!! THE WORKERS ARE NICE BUT SHE NEEDS TO GO! 

Macie M.'s profile image
10 years ago

Let me start by saying I've been going to Top Nails for years and I usely love the costumer service as well as the job done but today i experienced poor costumer service and rodents ! I could not believe this there is no way I can enjoy some time off and relaxation with rodents running around and instead of explaining this is a problem that they are aware of and will handle they insist on saying they have never seen them and the costumers were exaggerating I wouldn't reccommend anyone going there and that is my honest opinio... read more

miesha.brunson's profile image
miesha.brunson 
11 years ago

I'm a loyal customer to this place. I go there just about every two weeks and, the service and the quality of work gets worse every time. Whomever the lady Nacy is I'm not sure if she's the Owner or manger however her attitude Is so nasty and poor. I got my nails done by my usual nail Tech,on Wednesday before 4th of July weekend. The very next day that Thursday I had multiple nails that were messed up the paint and gel had come off and my real nails were chiped from the Gel coming off. I always get my real nails done with ju... read more

lovli16's profile image
12 years ago

I have been going to this nail salon for years but lately the customer service has been HORRIBLE! The nail technicians are very short with you and get attitudes when you give them specifics on how you want your nails done. They hold loud conversations amongst themselves in their language, but normally they do a pretty good job on my nails, that's why I always came back, until now. I went there today to get my eyebrows waxed. While doing my eyebrows she held a personal conversation with her coworker in their language. When sh... read more

Frequently asked questions about Top Nails

How is Top Nails rated?

Top Nails has a 3.3 star rating with 188 reviews. 

When is Top Nails open?

Top Nails is open now. It will close at 8:00 p.m.  

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