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Tom's Auto Sales West
- Used Car Dealers
- Urbandale, IA
About this business
Location details
4900 Merle Hay Rd, Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On September 24, 2022 we purchased a blue 2001 F-150 From Toms Auto Sales “U Save Budget Lot”. Within less than 24 hours of returning home with the truck it was no longer starting properly. I called and spoke with Tom and he said that since it was an “As Is Lot” that he couldn’t do anything about it as well as the fact that we negotiated on a lower price for the vehicle. After hours of phone calls he called me back and agreed to having his mechanic look at it. It turns out th… See more
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They were kind and helpful. Very good service.
I bought a grand cherokee ,asked about the 4wd was told it was automatic when needed,thought it was worse 4wd i had ever driven then had it checked to find it is 2wd,traded my 99 4wd grand cherokee in on it,called Tom's, they wont discuss it just be careful they have no conscious
to start salesman insulted my wife I asked him if she was going to cook me a nice dinner for buying her a new car. She was the one buying the new car. she didn't buy the warranty due to my decision I dealt with the warranty company before and they don't like to pay claims. 50 days after purchase oil pump timing chain tensioner failed causing the car to go into limp home mode almost costing the engine. as Tom's Auto Sales if they would help us with the bill being didn't even have 200 miles on the car since purchase, pretty mu... read more
We bought a truck for our window cleaning business and was it was seamless. They worked with us throughout the whole process and waited for us to get a loan. Great service, highly recommend!
got a truck 4/3 & 3 days later I can't drive it. cost over 5 grand to fix and I've had it looked a 2x by diffrent shops. called them to see if I could get something diffrent or fixed, even willing pay more for something different, I was told nothing he could do.
Bought a car 2-3 months ago and now it’s going to cost 3-4K to fix because of an issue that has been going on long before the car was bought. Super upset to buy a $7k car that lasts 3 months
Bought a car 2-3 months ago and now it’s going to cost 3-4K to fix because of an issue that has been going on long before the car was bought. Super upset to buy a $7k car that lasts 3 months
Frequently asked questions about Tom's Auto Sales West
How is Tom's Auto Sales West rated?
Tom's Auto Sales West has a 4.6 star rating with 748 reviews.
When is Tom's Auto Sales West open?
Tom's Auto Sales West is closed now. It will open at 9:00 a.m.
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