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4620 E 96th St, Indianapolis, IN, 46240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Awful employees. Awful service. So bad I traded in my Volvo and bought a different car. There is an active recall and they have canceled my service appointment multiple times. Then told me that I had to pay for “free” factory maintenance because I went over mileage. Because they kept cancelling. Total scam.
Don't even try getting service here. They were clearly overwhelmed when I was in last. Called 3 days after drop off to tell me the rear brakes needed replaced, then called/corrected it was the front brakes (which I agreed to replace). Told me we were good to go. Turns out the rear pads were dangerously low & should have been replaced. They confused the front & back! Total incompetence to the point of negligence that put my family in danger.
Would highly recommend working with Brandon Leamer when shopping for a used vehicle. I originally wasn't planning on going to this dealership as I didn't want a Rover, but another salesperson at a different dealership quietly recommended me to do so. They had an excellent used inventory, but it was just so much easier and less sales-y compared to the other experiences. Brandon was relaxed, asked some thoughtful questions about what we were looking for, was super low pressure, and then made some fantastic recommendations and ... read more
Evan (E.T.) made the experience at Tom Wood most pleasant. He is knowledgeable, professional, and friendly. I had numerous questions, a few of which I probably asked more than once, and Evan was patient and understanding in answering all of them. Purchasing an automobile is always a difficult decision for me, and Evan helped me work my way through the issues.
Tom Wood Volvo Cars has a 4.7 star rating with 796 reviews.
Tom Wood Volvo Cars is closed now. It will open at 9:00 a.m.
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