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Tom Wood Subaru
- Automotive
- Indianapolis, IN
About this business
Tom Wood Subaru is proud to help Indianapolis drivers buy the Subaru you want, the way you want. Visit our eco-friendly LEED Certified Subaru dealership in Indianapolis, IN, today for new and used Subaru sales, service and financing.
Location details
3300 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Well I called on a Friday and made a appointment for Monday and spoke to the service advisor and was going to be $50 just to look at my problem.......ok great I show up Monday and the appointment meant nothing and still waited over 4 hours and charged me $120 to say could find nothing wrong ! Not finding anything wasn’t the big deal but call ahead and make a appointment and still wait and then charge me that and then the crazy traffic and construction I defiantly won’t make the trip back up there again.
RecommendedWe had a great experience at Tom Wood Subaru. The salesman we worked with is Dan Ryan. Dan is excellent to work with, no pressure and willing to help in any way he can. He is also very knowledgable about the cars. He has taken the time to learn the products, so he can answer all the questions you might have. A comfortable environment with a great selection of cars. If you are in the market for a Subaru I HIGHLY recommend Tom Wood Subaru and Dan Ryan!
My wife and I were just starting the process of test-driving vehicles and talking with salesman Daniel DeArmond and on the day we were at Tom Wood Subaru, my wife got the call from her doctor that she needed to call her back and ultimately found out she was diagnosed with breast cancer. Obviously the test drive stopped and when I told Daniel he was very understanding. To our surprise a few days later my wife received a beautiful bouquet of flowers from Tom Wood Subaru at our home - that was so very thoughtful. Following my w... read more
I recently bought a used car from Tom Wood Subaru and I absolutely love it and the experience I had with Peyton! Also, even though he wasn’t the one who sold me the car, Greg Begley went above and beyond to help me learn some things about the car that I hadn’t previously known. I really appreciate the awesome customer service I received from both of these great guys! Would definitely recommend them to friends and family!
I have been nothing but completely satisfied & happy with Tom Wood Subaru—whether it was the repair shop, sales department, or the collision center. My most recent experience was with Matt Paris in the collision center. He kept me informed about the progress of my car’s repairs frequently. I really appreciate his efforts & all the Tom Wood staff’s.👍
Went to the lot in March, to look at a Jeep they had on the lot. Was in real good shape on the outside. When they brought us keys to open it up, there was an inch and a half of standing water in the driver side floorboard. The salesman and Used Car Manager scooped the water out so my wife and I could test drive it. We took it on a drive and realized it needed tires and a bit f work under the hood. We went back to try and make a deal. They refused to work with us at all, because “They only make $250 off their used cars.” If t... read more
I had such a great experience with Tom Wood Subaru! I brought my vehicle here for the Impreza airbag recall and, of course, lights on my dash appeared as I was driving to the dealership. Kyle Henricks was so nice and did a great job of making sure I understood the entire process. I had to bring my car back the next day for another issue and they were quick to get my car in and get me in a loaner car so I could get to work. Thank you so much!
Horrible service department. I have been in twice for oil changes and twice I ended up with oil on my driveway because of their poor quality control. The first time they didn’t want to take ownership of the horrid service until I contacted Subaru of America. The service manager wouldn’t return a call or email until Subaru contacted him. I have now heard a similar complaint about Tom Wood Toyota service. This is a management problem. John “Stan” Kirk
Frequently asked questions about Tom Wood Subaru
How is Tom Wood Subaru rated?
Tom Wood Subaru has a 4.7 star rating with 6,164 reviews.
When is Tom Wood Subaru open?
Tom Wood Subaru is closed now. It will open at 7:30 a.m.
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