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Tom Denchel Ford Country

4.3

About this business

Welcome to Tom Denchel Ford Country! Located in Hermiston, OR, Tom Denchel Ford Country is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Tom Denchel Ford Country a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-693-5996 for your No-Obligation Internet Price Quo... read more

Location details

555 S Hwy 395, Hermiston, OR, 97838, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.3941 reviews
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W. J.'s profile image
6 years ago

I went in on 2/18 for a routine oil change. During the inspection of my vehicle, several things were noted that would need my attention in the future. Victor reassured me that the items his mechanic had made note of did not need to be done right away. I decided to go ahead and get everything done that was on the list. I was able to get an appointment for the next day. I was given a ride home so I would not have to wait while my car was being worked on. The work was done in an efficient and thorough manner and at a reasonable... read more

Satisfied C.'s profile image
Satisfied C. 
10 years ago

This grandma was traveling through Hermiston when my brand new Dodge developed a terrible noise. The tech came right out and diagnosed the problem. They took it right in and made the repair, although the car hadn't been purchased there. They were courteous, professional, speedy, and charged me so little that I felt guilty. Would recommend them to anyone! 

Michael E.'s profile image
Michael E. 
10 years ago

Worst customer service in sales they take advantage of the elderly and people who don't know much about automobiles they sold a piece of crap truck to my mother in law that was going to be a surprise for my sister in law and well it became a surprise to both of them when the check engine light came on and the transmission started leaking. the salesman used the whole better buy it now or i have somebody else who is coming later and they are very interested crap the salesman's name is Todd and i wouldn't buy a car from him. I ... read more

Carl H.'s profile image
10 years ago

So far so good I have purchased 3 vehicles from them with no issues 

Candice C.'s profile image
Candice C. 
10 years ago

Bought a car from there on Friday night finally had a chance to get the car looked at by my mechanic and ut needs $2000 worth of work. Needless to say the car is going back today! 

Rich B.'s profile image
10 years ago

THANK YOU Tom Denchel Ford. A couple months back we found ourselves stuck in Pendleton Oregon and needed to buy a new F-250 to tow our fifth-wheel trailer. We went to Tom Denchel Ford in Hermiston, Oregon as it was the closest dealer. After taking a couple days to work out our options we bought a 2014. When we got back to Colorado we had some concerns about the truck and what went on at the dealership so we sent them a letter and explained our problems. Being 1200 miles from the dealership we thought we’d get blown off, but ... read more

James W.'s profile image
11 years ago

had a good experience until I got home with new used car and car in shop two times and over 600 dollars in repairs not even owning a week I called the dealer and told them and now waiting for a manger to approve a 300 refund for the parts I had to buy if I get my refund I will be happy I will let everyone on here know 

rip2121's profile image
11 years ago

Went in needing tires, Robert did a great job getting me the beat price on tires and had them the next day! 

Marcus T.'s profile image
12 years ago

Went to their Hermiston Store to Apply for a job agreed to a time with Hugo who seemed to be Professional, but went in as agreed no Managers available, were too busy having a meeting in Prosser then the teller/ receptionist open lied saying they would be back 10 to 10:30 asked if I could come back at 11am suprise noone there still. Then the receptionist tells me they usually dont get back till 11am to 11:30am openly lieing to me AGAIN! So I left again and called in to resend my application and asked to leave a message for Hu... read more

Frequently asked questions about Tom Denchel Ford Country

How is Tom Denchel Ford Country rated?

Tom Denchel Ford Country has a 4.3 star rating with 941 reviews. 

When is Tom Denchel Ford Country open?

Tom Denchel Ford Country is closed now. It will open at 11:00 a.m. 

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