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Todd Henderson - State Farm Insurance Agent
- Insurance
- Farragut, TN
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11002 Kingston Pike, Ste 103, Farragut, TN, 37934, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got hit by a State Farm customer and all they wanted to do was cut every corner possible to fix my vehicle. They will lie constantly. This is a large company that bullies people every day. They spend a ton on marketing to compensate for the bad name their getting.
State Farm claims they reward safe drivers. I haven't had an accident or a ticket for 20 years. State Farm solicited me for a quote on my auto insurance. They came in 20% higher than the premium I am currently paying with Liberty Mutual Insurance Group. POORLY PLAYED, STATE FARM. Lying, cheating rip-off company, thinking their commercials are having any effect on smart buyers like me!
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 23, 2020. While we cannot share specific details in this public response, our Auto Operations Division attempted to contact the complainant multiple times and have left our contact information for future resolution. Sincerely, Underwriting Services State Farm Insurance Companies
Horrible Horrible service. I had questions that the office could not answer and ask to speak to office manager. She is busy. Call back later. She is still busy. I got two different people answering phones and two different answers to my questions. I then called to speak with agent. He was busy. I asked. What is a good time then. Response was. “His schedule is full and can’t talk”. Wowwwwww This guy is running a car insurance scam under State Farm. Will quote you one thing then months changes. He absolutely horrible salesmen.... read more
Business response:
No comment necessary
Utterly awful customer service from this State Farm branch as well as the overall State Farm company. My agents name is Chris. As written in below reviews, you are lucky to get ahold of ANYONE at this branch via phone. No one ever answers the phone at this office and even when you leave a message it is rare to get a follow up call. I pay almost $400 a month for my car insurance and rental insurance and expect at least decent customer service. Nope. Not even close. I had to file a claim for vandalism to my car this spring - t... read more
I never been in a car accident where the person hit me in the rear back door and I'm 25% at fault. Regardless to my witness who took the video. My adjustor "specialist" and I use that term loosely Ann Campbell seen the pictures and video and still made me 25% at fault! The other idiot had state farm too and I'm pretty sure that played a role in it. Also officer Johnson who did the report, left the scene with the idiot driver who hit me as I was going into the parking lot. I never seen that happen before neither. Now I'm stuc... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated June 30, 2020. While we cannot share specific details in this public response, our Claims Department contacted the complainant on July 6, 2020, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented.
I am a repair facility and State Farm is the absolute worst to deal with. Finding any way to get out of paying a claim. State Farm drags their feet and takes weeks to approve anything, if even approved. I had State Farm and switched because I deal with a lot of insurance companies and State Farm is the worst by far! State Farm does not send adjusters. Instead, they expect you to do all their work and do not pay you any additional for it. If you have State Farm, switch and definitely do not acquire them for your insurance com... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 19, 2020. While we cannot share specific details in this public response, our Claims Department contacted the complainant on July 2, 2020, to address his concerns. We have reached a satisfactory resolution.
State Farm is truly horrible. After having my roof for 6 years with no issues I had a weather event that severely damaged the roof but only ripped off a few shingles. In the past year, shingles have came off in strong winds 4 times because the roof was damaged by the first event. State Farm is completely unwilling to replace or repair the roof sufficiently.
The nuts and bolts of it is that the corporate State Farm, underwriting department, shared personal information with someone NOT on my policy...TWO TIMES!!! After the first time thos happened, I filed an official complaint, hoping hoping they would tell me what they were goning to do to ensure it would never happen again. Then they did it AGAIN!!! The response I got was "accidents happen". I have grounds to be able to take them to court, but I don't have the gumption. So I'm going to share here, and everywhere else I can, wh... read more
Our claims representative came out in October after we filed a water damage claim under our kitchen sink/dishwasher, we thought this is was the damage was since the floor was bubbled. Gave us a bid for new flooring, cabinets, counter tops (very low prices). Had 2 contractors come in with bids $5,000-7,000 more. She never explained we have a "supplemental account". Had hard time finding a contracting with her prices. We could have used one of my contractor's per my agent. April begins construction during this whole pandemic. ... read more
Frequently asked questions about Todd Henderson - State Farm Insurance Agent
How is Todd Henderson - State Farm Insurance Agent rated?
Todd Henderson - State Farm Insurance Agent has a 1.2 star rating with 1,548 reviews.
When is Todd Henderson - State Farm Insurance Agent open?
Todd Henderson - State Farm Insurance Agent is closed now. It will open on Monday at 8:30 a.m.
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