Tony G. on BirdEye 8 months ago
07/14/2020, 12:45 PM
LUNCH | $8
CHICKEN ALFREDO
GRILLED OR BLACKENED CHICKEN
CHICKEN PESTO PASTA
TRADITIONAL CHICKEN PICCATA
HOUSE SPECIALTY CHICKEN PICCATA $12
Artichokes, Mushrooms, Prosciutto, Shallots, Capers and White Wine Lemon Butter Sauce. Served with Angel Hair Pasta
PASTA MEATBALLS
GRILLED ITALIAN SAUSAGE
EGGPLANT PARMESAN
BEEF LASAGNA
INSALATA
Served with your choice of grilled chicken or shrimp
WEDGE SALAD
CAESAR
HOUSE
GREEK
AS OF JULY 14 2020 THIS PROBLEM WITH TIU STEPPI'S MENU EXISTS. IN OUR CURRENT ENVIRONMENT GOING TO THE INTERNET AND RESTAURANTS WEBSITES ALLOW US THE CONVENIENCE OF NOT HAVING TO TOUCH A MENU AND THE SAFETY OF MINIMAL HUMAN CONTACT. I CALLED IN TO TIU STEPPI'S ON TUESDAY 7/14/2020 , AND STATED THAT I WOULD LIKE TO PLACE AN ORDER FOR P/U FROM THE LUNCH MENU, THE STAFF MEMBER TOOK MY ORDER, NEVER MENTIONING THE LUNCH MENU DISCREPANCIES. UPON ARRIVAL TO P/U MY LUNCH, I WAS HANDED A RECEIPT FOR $15. WITH TAX $17.14. I SAID THE LUNCH MENU ON TIU STEPPI'S OWN WEBSITE HAS MY ORDER AT $12., WHY IS IT $15. SHE REPLIED THAT THE WEBSITE STILL HAS OLD PRICING AND THE OWNER/MANAGER DID NOT HAVE THE PASSCODE TO ACCESS THEIR OWN WEBSITE. THE CAN'T CHANGE THE MENU BECAUSE THE ONLY PERSON WITH THE PASSWORD WAS "DO YOU WANNA GUESS" AT HOME SICK WITH "THE CORONA" AND COULDN'T CALL OR TEXT ANYBODY THE PASSWORD TO FIX THIS PROBLEM THAT HAS NOT BEEN COSTING THEM, BUT EARNING THEM AN EXTRA 20% (% INCREASE ACROSS LUNCH MENU) FOR EACH CUSTOMER DOING THE APPROPRIATE THING AND ORDERING BY PHONE OR ONLINE. I'VE GOTTA ASK, DOES THAT SOUND LIKE A WELL MANAGED OPERATION OR WHAT? I WILL NOT EVEN TALK ABOUT THE FOOD BECAUSE AFTER RECEIVING THAT TOTALLY LAME EXCUSE OF MANAGEMENT HAVING NO ACCESS TO THEIR WEBSITE, I LITERALLY FELT HUSTLED. LETS SEE HOW LONG IT TAKES THEM TO FIX THE PROBLEM NOW THAT IT MAY START TO COST THEM MONEY