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Tim's Automotive

4.1

About this business

TIM'S AUTOMOTIVE & TOWING has provided quality car care in the Greater Baltimore area since 1987. We are a family owned business delivering honest and professional automotive repair and automotive maintenance services to the communities of Parkville, Carney and the surrounding areas. Our quality ASE certified technicians employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. TIM'S AUTOMOTIVE & TOWING is a certified automotive maintenance and repair... read more

Location details

8528 Old Harford Rd, Perry Hall, MD, 21234, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 1:00 p.m.
SunClosed
4.169 reviews
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Lavonia Johnson's profile image
Lavonia Johnson 
recommend  Recommended
3 years ago

I had a bad flat. Ian quickly helped and I had my car back by mid afternoon. 

Business response:

Ms. Johnson, I'm so happy to hear that we were able to get you back on the road quickly! Thank you kindly for the review, I will share it with Ian and the team at our 8528 Old Harford Road location. Sincerely, Tim Bonner, Owner/CEO 

Kim Mathis's profile image
Kim Mathis 
recommend  Recommended
3 years ago

Friendly customer customer service. I appreciate their honesty in advising what’s most important to get fixed right away and the reasonable prices. Good location and I truly appreciate the courtesy shuttle service 

Business response:

Ms. Mathis, thank you kindly for the review and for your feedback. We're happy to hear that you were pleased with our service, and that we could simplify the work with our shuttle service. Thank you, we're happy to have you as our customer! Sincerely, Tim Bonner, Owner/CEO 

Michael Bonner's profile image
Michael Bonner 
recommend  Recommended
4 years ago

Great work and excellent customer service 

Business response:

Thank you Michael for the review, we really appreciate it! 

Christopher Perrera's profile image
Christopher Perrera 
recommend  Recommended
4 years ago

Any repair big or small. I wouldn't go anywhere else. 

Business response:

Mr. Perrera, thank you kindly for the review and referral, we are grateful to have you as our customer! Tim Young 

Cassy Cas's profile image
Cassy Cas 
recommend  Recommended
4 years ago

Great customer service! I have been there more than once and the quality of service remains the same. Just really good people. Most definitely 5 stars. 

Business response:

Cassy, thank you so much for your review, I am happy to share it with the entire staff at Tim's Automotive & Towing. We thank you for your business, we are very grateful to have you as our customer! Tim 

Roy Voltmer's profile image
Roy Voltmer 
recommend  Recommended
4 years ago

Very convenient pick-up/drop-off process for getting your auto to their facility. 

Business response:

Thank you kindly Mr. Voltmer, we appreciate your review and are thankful to have you as our customer! Tim 

Debra Case's profile image
Debra Case 
recommend  Recommended
4 years ago

They changed a tire for me today -- NO charge! 

Business response:

Thank you Debra Case, so happy we could be there for you. Have a fabulous day! 

Alison Marie Locke's profile image
Alison Marie Locke 
4 years ago

My fiancé called around four thirty looking for someone to tow his car, which had broken down on the side of the road. He spoke with the receptionist, whose name she didn’t mention. He was informed that they were several drivers short so no one could come get his car at that exact moment. He said that was fine, that he just wanted the car to be towed back home, and that it didn’t matter what time they came out. She then informed him that if he didn’t have the car moved from where it was on the side of the road before midnigh... read more

Business response:

Dear Ms. Locke, We apologize for the confusion during your fiancés call yesterday afternoon. We realize that as our volume of business is slowly increasing following the pandemic, we need to reevaluate the amount of staffing during that transition time of our work day. We have since had discussions with the immediate staff and have a management team meeting schedule for Tuesday morning to address this issue and to ensure that it will not happen in the future. We thank you for bringing it to our attention and again ask that y... read more

Cindy Wieland Cowman's profile image
Cindy Wieland Cowman 
recommend  Recommended
4 years ago

Always friendly, fair, and honest. Will definitely keep using them. 

Frequently asked questions about Tim's Automotive

How is Tim's Automotive rated?

Tim's Automotive has a 4.1 star rating with 69 reviews. 

When is Tim's Automotive open?

Tim's Automotive is closed now. It will open on Monday at 7:30 a.m. 

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