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Timeshare Compliance

3.6

About this business

This business offers assistance in timeshare cancellation and consumer advocacy. 

Location details

26970 Aliso Viejo Pkwy Suite 150, Aliso Viejo, CA, 92656, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.6339 reviews
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Valorie W's profile image
Valorie W 
a year ago

Timeshare Compliance followed through with what they said. They were very helpful in the initial process. It took a bit longer than they said, but covid was something they could not for see. Thanks for getting us out of our timeshare nightmare. 

Business response:

Thank you ******* for taking the time to leave us a review! We are so grateful to have been able to work with you and although the process took some time we are so thankful for the trust and patience you placed in us! Congratulations on your timeshare nightmare finally being over! 

Emily M's profile image
Emily M 
a year ago

This was the most unprofessional converstation I have had, almost as bad as the actual timeshare. When we had a call with the senior advisor, his first statement was "we are not here to pressure you like the timeshare company did." When he explained the program, and I asked if this was a grantee way of our timeshare he said we can not 100% grantee anything, which I understand. When I went to ask to ask for 24 hours to make a decision, he said "why not 48, why not 72..." this was rude and uncalled for, if you are not pressuri... read more

Business response:

Thank you for your feedback! We have reviewed your file and a Supervisor attempted to reach out on 06/07/2023 and 06/08/2023. She will attempt to call you again this week to offer support. Please answer if you are able! Thank you, Client Experience Team 

Robin L's profile image
Robin L 
a year ago

TSC handled my release and made it easy for me! I went to a timeshare presentation with no intention of purchasing a timeshare. I was not given all information and I was not listened to because I said I owned my travel business and did not need a timeshare. After about 90 minutes i had looked at so many different packages. I was then shown a 3 BR timeshare in Tahiti. I said I'd love to take my team there and asked if that would be included if I selected a package. I was told I would have access to the timeshare in Tahiti. Wh... read more

Business response:

Thank you for taking the time to leave us a review! We are delighted to hear the process was educational for you and are grateful for the trust and patience you placed in us. Congratulations on being timeshare free! 

Glenn M's profile image
Glenn M 
a year ago

I signed up with Timeshare Compliance over three years ago. To date, I have only received assurance via email that they are working on my case. I am not confident that they are doing anything other than sending me emails. Although it is reported that funds are keep in escrow until the case is resolved, I feel like the lack of actual results, that I have been scammed. 

Business response:

Thank you for taking the time to speak with one of our Customer Experience Representatives on 05/18/2023. Customer satisfaction is a key priority for us and we are thankful that you have taken the time to listen to our solutions. We look forward to continuing to support you throughout the process and an updated review once this is resolved! 

Jerline J's profile image
Jerline J 
a year ago

If youre looking to exit your timeshare, we highly recommend Timeshare Compliance. The company is very professional and knowledgeable about resolving Timeshare and they was helpful through out this process. Were so appreciative of the document that they provided us to show that ours contract was resolved and that it was resolved in the timely manner that they had agreed upon. Thank you Timeshare Compliance.****** and ***************************** 

Business response:

Thank you for taking the time to leave us a review! We are grateful for the trust and patience you placed in ** throughout the process. It was an honor to be able to relieve you of the burden of your timeshare! Thank you for your recommendation and congratulations on being freed! 

Stephen J's profile image
Stephen J 
a year ago

I had a very positive experience working with the Timeshare Compliance group to get released from our timeshare. Because the process takes time I always had someone to communicate with to better understand what was involved. I was very satisfied with the end results and would certainly recommend them. 

Business response:

Thank you for the positive feedback! We are so grateful to have been able to assist you throughout the process. Communication is an important part of our strategy and we aim to keep our clients well-informed throughout every step of the way. Thank you for your recommendation and congratulations on being freed from your timeshare! 

Kumari S's profile image
Kumari S 
2 years ago

I highly recommend Timeshare Compliance to exit a timeshare. They are trustworthy, professional and communicate well during this process. Have patience, and Timeshare Compliance will come through for you. They were reliable and always kept us informed. We couldn't be happier that we chose Timeshare Compliance and are now free from our timeshare thanks to them! 

Business response:

Thank you for your 5 star review! We are so thankful for the patience and trust you have placed in us throughout the process! We aim to keep an open line of communication with all our clients to ensure they are well informed every step of the way. Thank you again for taking the time to leave us feedback and congratulations on your freedom! 

Luis Ramos's profile image
Luis Ramos 
2 years ago

We believe that Time Share Compliance is the best firm to assist with addressing and resolving any issues associated with your time share. Dont hesitate to contact Time Share Compliance if you are interested in existing legally & officially from your time share. With utmost respect, **************************** 

Business response:

Thank you for leaving us a positive review! We are so grateful to have your recommendation and are honored that you chose to work with us! Congratulations on your freedom! 

Amber H's profile image
Amber H 
2 years ago

We are thankful for the wonderful customer support and service provided by **********************, and even more thankful for the success they helped to ensure! As promised, they worked diligently to get ** legally out of our timeshare. They maintained consistent communication and checked in with us frequently. In less than a year, we were completely out of our timeshare with ****************; we have also received verifying documentation from the developer and TCs corresponding attorneys releasing us of any future obligatio... read more

Business response:

Thank you ***** for taking the time to leave us such kind words! It is not common for the process to resolve in such a short amount of time so when it does it truly is a call for celebration! We strive to maintain an open line of communication with our customers and are delighted that you felt comfortable with us every step of the way. Congratulations on your victory from the timeshare! 

Frequently asked questions about Timeshare Compliance

How is Timeshare Compliance rated?

Timeshare Compliance has a 3.6 star rating with 339 reviews. 

When is Timeshare Compliance open?

Timeshare Compliance is open now. It will close at 7:00 p.m.  

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