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Time Investment Company, Inc.

3.8

About this business

This company offers direct sale financing. 

Location details

100 N 6th Ave, West Bend, WI, 53095, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.8309 reviews
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Valerie R's profile image
Valerie R 
4 weeks ago

Dealing with Time Investment personnel over the course of my loan has been a positive experience. There has never been any hassle or issues. I would like to give recognition to Fabiola and Joette for outstanding customer support: very knowledgeable and helpful. They followed through and provided the assistance I needed as my account was paid in full!!! Thanks ladies!!! Were delighted to hear that your experience with Time Investment Company was smooth and positive throughout the life of your loan. Your recognition of *******... read more

Deborah C's profile image
Deborah C 
2 months ago

Today I spoke to Joette who was very helpful with the questions I had. I'm very thankful that I got to speak with her! As for my questions... I saw an additional amount on my bill, $150 for unpaid fees she explained it's a fee that the loan company has added to all accounts!!! Josette told me I didn't have to pay it off in 1 lump sum so she helped me add an amount I could afford each month to pay the excess charges off. Once that's payed off the extra amount will be taken off the principal. 

Business response:

Thank you for your feedback and for taking the time to share your experience. We're pleased to hear that ****** was able to assist you and provide the support you needed. At Time Investment Company, we strive to offer personalized service and flexible solutions that fit each customers unique circumstances.Regarding the additional amount you noticed, we appreciate the opportunity to clarify. In some cases, fees may be assessed based on the terms of the agreement or due to specific account activity. We're glad ****** could hel... read more

Deborah C's profile image
Deborah C 
2 months ago

Today I spoke to Joette who was very helpful with the questions I had. I'm very thankful that I got to speak with her! As for my questions... I saw an additional amount on my bill, $150 for unpaid fees she explained it's a fee that the loan company has added to all accounts!!! Josette told me I didn't have to pay it off in 1 lump sum so she helped me add an amount I could afford each month to pay the excess charges off. Once that's payed off the extra amount will be taken off the principal. Thank you for your feedback and fo... read more

Kathleen F's profile image
Kathleen F 
2 months ago

This is the WORST dog **** company I have ever seen in my life. We got stuck with these ******* loan sharks through another ****** bag company called ***** Water. We have been paying on a useless water softener package gmfor 3 years and we have paid 2,371.82 un interest on a 9,000 loan and only 1362.08 in interest resulting in a payoff balance of 7,976.32. We were lied to by ***** and Time Investment and told we were going to have a low interest loan. When I contacted them with an extra payment I wanted add to principal they... read more

Business response:

Thank you for sharing your concerns regarding your loan. We appreciate you taking the time to reach out. Time Investment Company is not present at the time of the sale, however the financing terms, including interest rate and promotion were disclosed and agreed to during the origination process with the dealer. In addition, your loan included a 3-month deferred payment option. This allowed you to delay making your first payment for 90 days after the loan was funded. While no payment was required during that time interest sti... read more

Jason R's profile image
Jason R 
4 months ago

Worst loan you can ever get. STAY AWAY by all means. I took out a loan with them and wasnt explained the fine print of the loan. My starting balance was $6348 on May 2023. I paid every month on the payment structure they set assuming I would eventually get this loan paid off. It is now April of 2025 and my remaining balance is $6254 dollars. So two years of making payments and all I have paid towards the loan was $94 dollars. YES, thats correct $94 dollars. After further research, they charged me $2.07 a day in interest. So ... read more

Rainey M's profile image
Rainey M 
5 months ago

Well if you like just giving your hard earned money away and paying for it 4 times over so be it. There action plan is job security how can we make people pay us for 15 plus years and make them think its a good thing to do so a shameful family company. A+ on the BBB stand for All your hard earned money and tack on 10 years for good measures 

Francys R's profile image
Francys R 
6 months ago

I'd give it a zero star rating if I could. Avoid this company at all costs. I signed up for what should have been a 3yr load, only to note that although I have this account on auto-pay the amount owed never decreases. The *** who came by to sell the filter was very nice, but the finance company is very misleading. The interest rate is ridiculous. It'll take 20years to pay this off at this rate. 

Business response:

We appreciate your feedback and are sorry that you are not happy with the financing terms that you received from the dealer. Time Investment Company is an indirect lender who takes assignment of contracts from dealers. The terms of the financing are determined and agreed upon by you the consumer and the seller (dealer) at the time of sale. The dealer then has the option of assigning the contract to a sales finance company such as Time Investment Company. The contract you signed was a revolving agreement with simple interest.... read more

Kimberley S's profile image
Kimberley S 
6 months ago

Signed up for a loan for water filtration system financed through this company. When something is financed with a loan, the interest is already added in, and I should have had it paid off within 3-5 years. Come to find out, this company was very misleading, practically fraudulent by adding daily interest making a 3 year loan turn into a 13 year loan! That is not what I signed up for! They act like a credit card, not financing! DO NOT FINANCE THROUGH THIS COMPANY! 

Debbie P's profile image
Debbie P 
8 months ago

I love this company. There’s always someone to answer the phone and they’re always very helpful with whatever you need. I spoke with Joette Today and she was extremely nice and her customer service was excellent. I wish you all a merry Christmas and a happy new year! 

Frequently asked questions about Time Investment Company, Inc.

How is Time Investment Company, Inc. rated?

Time Investment Company, Inc. has a 3.8 star rating with 309 reviews. 

When is Time Investment Company, Inc. open?

Time Investment Company, Inc. is closed now. It will open on Monday at 8:00 a.m. 

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