This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Time Investment Company, Inc.
- Financial Services
- West Bend, WI
About this business
This company offers direct sale financing.
Location details
100 N 6th Ave, West Bend, WI, 53095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Thank you so much Ms. ***** for helping me navigate and set up auto-pay. You completely removed my frustrations with your friendly and professional guidance. Ive read all the reviews, and although possibly damaging, I feel the complaints are of a nature from people whom are inexperienced with the way lending works, as well as second and third party roles and responsibilities. Although the interest rate is an unexpected high, considering my credit score, I am thus far still satisfied with Time Investment services. Again, than... read more
I talked with Carmen quite a while and she was very well informed on the matter I called about. She answered all my questions. Very nice and pleasant . You should have her answer all of your calls. I thank her for bring so nice about answering all of my questions. ******* ****** 5 stars
Business response:
Thanks for letting us know, we really appreciate when customers take the time to let us know when they have a positive experience like this. When hiring, we look for people that share and embrace our company values of Service, Excellence, Integrity, Fun, and Generosity. ****** is no exception, she has demonstrated these values in her daily work and interactions.
I cannot put 0 stars, otherwise I would!! This company is the worst finance company I have ever attempted to work with. I began with the attempt to set up a monthly payment, which their systems would not allow. Then when that didn't work I called in to pay the amount off and they would only take a portion of it and directed me to pay the rest with alternate payment method. Absolutely ridicules. Tried to work with "Nathan *****and his supervisor Pam ********who were absolutely worthless in helping me get this taken care of. N... read more
Business response:
We are sorry to hear that we failed to provide you with the level of satisfaction that we strive for. Please understand that credit card issues (**********, ***** etc) have strict rules around paying debt with their credit cards. Most loan companies do not allow you to use a a credit card to make your monthly payment or to payoff your balance, rather you would need to use a balance transfer check issued by your credit card company. Likewise, credit card companies do not allow you to make your credit card payment with another... read more
I cannot put 0 stars, otherwise I would!! This company is the worst finance company I have ever attempted to work with. I began with the attempt to set up a monthly payment, which their systems would not allow. Then when that didn't work I called in to pay the amount off and they would only take a portion of it and directed me to pay the rest with alternate payment method. Absolutely ridicules. Tried to work with "Nathan *****and his supervisor Pam ********who were absolutely worthless in helping me get this taken care of. N... read more
Business response:
We are sorry to hear that we failed to provide you with the level of satisfaction that we strive for. Please understand that credit card issues (**********, ***** etc) have strict rules around paying debt with their credit cards. Most loan companies do not allow you to use a a credit card to make your monthly payment or to payoff your balance, rather you would need to use a balance transfer check issued by your credit card company. Likewise, credit card companies do not allow you to make your credit card payment with another... read more
Avoid this company at all cost. They play innocent, while partening with other companies with a known track record of exploiting consumers. My mother is a 77 years old dementia patient. I am her son and primary caregiver, who has a power of attorney to handle her affairs. On or around May of 2024 she was contacted by core home security offering her a new alarm system. Whatever information they requested from her, she supplied it, without knowing what she was agreeing to. I was made aware of this while away from the house and... read more
Business response:
Time Investment Company provides financing options to approved home improvement dealers so homeowners can enjoy those products and services affordably. The sales and installation are done in person and in the consumer's home by the dealer. Time Investment is not present at the time of sale or installation. We do speak with the consumer to verify the financing details and that they are satisfied with the installation and product before funding the dealer. Time Investment Company does not discriminate or deny credit based on a... read more
Beware of Time Investment and their illegal practice. They are professional scammers. They will send you 3 bills all of which are continually sent after the due date so you accrue a late fee. I have had over a dozen phone calls with this company. AVOID AT ALL COST. They tell you to set up automatic payments DO NOT. Their website does not work and they will take out multiple times a month for multiple different amounts. We have calculated how much we have paid them (interest excluded) and it is nowhere near what they show. Sc... read more
Business response:
Customer satisfaction is very important to us and we are sorry to hear that you are experiencing issues with receiving your mailed statements. We do mail statements 20 days prior to your due date, if they are not arriving until after your due date you should check with the postal service to determine why they are being delayed. We also offer electronic statements as an option which are also sent 20 days prior to the due date. If a payment is not made on time we will send reminder letters. If you see different amounts that wo... read more
Back story is i was going to purchase a home water treatment system, and this is the finance company they use. Do not trust this company. I have a fraud alert on my credit files which means any company has to call to verify my identity before running applications. This company did not do that. Called credit companies and was told that since they did not call to verify, the application is considered fraudulent. Called this company to let them know this, and the lady tried to get me to verify my info. I flat out told her no I ... read more
Business response:
Time Investment provides financing options to approved home improvement and water system dealers so homeowners can enjoy those products and services affordably. The sales and installation are done in the home by the dealer. Home ownership and consumer identify are verified by a combination of efforts by both the dealer and Time Investment Company. We have policies and procedures in place to clear both initial and extended fraud alerts that appear on credit reports. Time Investment Company will not take assignment of a contra... read more
Almeda J Hello I feel that I was really mislead by this company about a bill for and alarm system. First thing equipment cost over $600 dollar. Upon installing they made you pay this amount. Then the doorbell was never installed so there is that. Then they send me this bill telling me that it's an additional charge of 3,5000 dollars that is computed to a monthly charge of 37.45 dollar a month. If you continue on this payment plan it will actual cost 6,799.52. and take 15.2 years to pay. How is this even possible if this cost... read more
Never do business with these people they make it too difficult to just make a payment. Would not recommend to anyone
Business response:
To Whom It May ************* you for bringing this to our attention. We use a third-party company to help us with customer inquiries. While we review their calls on a regular basis, there are times we are unable to catch situations like this. We are sorry to hear the customer is having issues making a payment and we would like to help resolve this issue. Our intent is to provide the best customer service possible. We have tried several different times during the day to get in contact with the customer and have not heard back... read more
Frequently asked questions about Time Investment Company, Inc.
How is Time Investment Company, Inc. rated?
Time Investment Company, Inc. has a 3.9 star rating with 273 reviews.
When is Time Investment Company, Inc. open?
Time Investment Company, Inc. is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com