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Tidewater Eye Centers
- Healthcare
- Virginia Beach, VA
About this business
Location details
1788 Republic Rd #200, Ste 200, Virginia Beach, VA, 23454, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to formally express my frustration regarding multiple negative experiences I have had with Tidewater Eye Center, specifically at both the Virginia Beach and Portsmouth locations. My appointments have been canceled twice, even after confirming them 24 hours in advance. The reasoning provided each time was related to my insurance not being accepted. However, I made it very clear on two separate occasions while scheduling that I would be a self-pay patient and would cover all costs out of pocket. During my first vi... read more
Poor experience with the medical records office and issues getting in touch with the optical department via phone. After 3 weeks of trying finally a wonderful front desk representative went above and beyond to resolve the issue. Many thanks to her (forgot to get her name unfortunately) she was pleasant, followed through and got it done much faster than expected!
The wait time is terrible. I think they constantly overbook. Doesnt seem like emergencies. Been waiting 2 weeks for return call to set up for surgical date.
This place is extremely clean, the staff is very friendly and Dr P is brilliant. My biggest complaint is the amount of time it takes to be seen. I clocked it today because it’s always like this. I arrive at 11:05 for an 11:05 visit. I get pulled back at 11:25 with a tech which lasts 4 minutes and 24 seconds: That’s is from the moment they call my name, sit down in an exam room for a quick eye check, and get moved to the second waiting area. It’s not until 12:15 that I get pulled back to see the provider. I Literally see him ... read more
All these offices & no customer support. 7/15/25 No phone number associated with these medical offices is being answered. When I call, I immediately have to leave a voice message. It’s a corporation that has streamlined to control us pesky patients (who supply the income, remember?) Doctor was professional & helpful. Yes, lots of waiting.
Frequently asked questions about Tidewater Eye Centers
How is Tidewater Eye Centers rated?
Tidewater Eye Centers has a 3.7 star rating with 79 reviews.
When is Tidewater Eye Centers open?
Tidewater Eye Centers is closed now. It will open on Monday at 8:00 a.m.
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