Tidal Wave Auto Spa | Car Wash

M Colley 

on Google

3 weeks ago

I have been a member at this location with four vehicles since they opened and as of the last Month or so I have noticed that the majority of the crew have changed and they seem to unsure on what they allow and don’t allow and I got a chance to talk to the new management and that did not go over very well SHE would not allow me to have a full-size spare tire in the back of my pick up to go through the wash something I’ve been doing for over 2+ years so we have officially canceled all of our membership there. 

Adam Marcelli 

on Google

a month ago

Staff was so nice and helpful even when they were super busy! 

Steven “Jace” Montecino 

on Google

a month ago

I’ve been a loyal customer of this car wash for over a year and a half and recently renewed my membership on a month-to-month plan. When I arrived for my wash, the scanner wouldn’t recognize my membership, and the gate wouldn’t open. A gentleman who said he was the manager checked the system and came back claiming my membership had already been used that day. My vehicle was clearly dirty, yet instead of trying to resolve the issue, he accused me of using my membership to wash someone else’s car. That accusation was both unpr... read more

Eric Bryan 

on Google

a month ago

Horrible customer service. Instead of altering a policy to accommodate those whose windshield will not allow the access badge to read, a local and dedicated customer since it's opening is told to cancel their membership instead of working to fix the problem. Tidal Wave will never recieve another dollar from me. A DO NOT RECOMMEND! Unless you are interested in giving money to those whom give nothing in return except an average car wash.