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TIAA Financial Services
- Financial Services
- Denver, CO
About this business
Location details
1670 Broadway #3300, Ste 3300, Denver, CO, 80202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been with TIAA a over 3 years and their customer service is terrible. Good luck trying to get a live person on a call because it will not happen easily. Also, if your company is a smaller company that is with TIAA, don't expect a call back or actual support.
As a former employee of TIAA, I can attest to the demanding nature of the call center work, but the management team was exceptional in their support of both clients and employees. However, upon transitioning to a salaried position, I encountered a significant shift in the company's treatment of its employees. During a period of mental health crisis and subsequent medical leave, I was pressured by a manager to return to work immediately or face termination. Despite my ongoing struggles with depression and anxiety, I complied ... read more
I have had four or five advisers quit or be fired. My most recent one in Denver must be gone; his phone extension is disconnected. No response to my email. No notice from TIAA. Now nothing but a general toll-free number, and we all know how that goes.
Frequently asked questions about TIAA Financial Services
How is TIAA Financial Services rated?
TIAA Financial Services has a 3.2 star rating with 23 reviews.
When is TIAA Financial Services open?
TIAA Financial Services is open now. It will close at 5:00 p.m.
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