Three Springs MRI

Maya Kane 

on Google

a month ago

I rarely take the time to post reviews, and I think carefully before posting negative ones, but I cannot recall the last time I was treated so unprofessionally by a representative of a local business. I understand the value of courteous, competent customer service. When Three Springs MRI called me to schedule imaging, I asked basic questions about services and pricing. The staff member I spoke with was incredibly rude and dismissive, treating my questions as an inconvenience and an annoyance rather than a reasonable part of ... read more

Vanessa Elledge 

on Google

5 months ago

Very upset with this place they told my doctor it was my fault my MRI wasn't very good they said I was moving the whole time when nobody told me I was moving and stop the process know they just told my doctor it was my fault that they can't do their job or that they didn't do their job right this isn't the first time they've messed up that for me too this time before they took my word on what was being MRI instead of what the order said and I was confused on what I was having done I thought they would know well the MRI the w... read more

Vanessa Elledge 

on Google

5 months ago

Very upset with this place they told my doctor it was my fault my MRI wasn't very good they said I was moving the whole time when nobody told me I was moving and stop the process know they just told my doctor it was my fault that they can't do their job or that they didn't do their job right this isn't the first time they've messed up that for me too this time before they took my word on what was being MRI instead of what the order said and I was confused on what I was having done I thought they would know well the MRI the w... read more

DeeDee Johnson 

on Google

5 months ago

UPDATE: On November 12, I finally received a reimbursement for the $900. No one ever called, apologized or anything. At least I did get my money back. I'll add a star for them doing the right thing in the end. PREVIOUS: I had an MRI done at Three Springs MRI on July 15. They insisted I pay $900 up front to have the MRI since they were filing with my insurance. (They only charge $855.52 cash price based on their website.) I didn't mind paying because I was about to reach my max deductible with Anthem. I thought that this paym... read more

Katherine R 

on Google

8 months ago

The front desk person,Jill,is the most nasty, rude, abrasive individual I've ever experienced. For a medical facility she has absolutely zero professionalism. I also observed her having the same rude condenscending conversations with other patients while I was in the lobby. Do better Three Springs- this person is awful!! UPDATE still the same experience with the awfully rude MSR,Jill. Do better Three Springs!