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Third Street Promenade

4.3

About this business

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar. 

Location details

1415 3rd St Prom, Santa Monica, CA, 90401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.3305 reviews
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Sam Levit's profile image
Sam Levit 
7 years ago

Sitting here in the store waiting for the employees to stop avoiding me and help me get the $1100 the company is holding from me from a computer I returned over two months ago. So rude and annoying about it I'm going to sue Apple and win because they're damaging my entire life by playing games with my money. Apple is going to be a rotten core when I'm done with it. 

Janet E Lopez's profile image
Janet E Lopez 
7 years ago

Mario es el mejor técnico. Me ayudo tuvo paciencia y me trato muy cortésmente se los recomiendo 

Jean Ellingen's profile image
Jean Ellingen 
7 years ago
Castillo Raul's profile image
Castillo Raul 
7 years ago

Poor customer service. Race profiling biased sales rep not happy at all. 

Ratcha Raksakmanut's profile image
Ratcha Raksakmanut 
7 years ago
Ae Brown BanNongkungtanasan's profile image
Ae Brown BanNongkungtanasan 
7 years ago
Benjamin Eshaghian's profile image
Benjamin Eshaghian 
7 years ago

WORST CUSTOMER SERVICE. Every single time I come here I get consistently terrible service. F this place. Should’ve bought an android. 

Dren One'r's profile image
Dren One'r 
7 years ago
Haley Boone's profile image
Haley Boone 
7 years ago

My iPhone's battery shut down completely so it'll only power up to 1%. I went to this store and was told I'd need to replace my entire phone. Zero other options or suggestions were given. I was able to successfully load my phone and backed up all of my information to the Cloud. I'm thinking they won't try replacing the battery because it's the cheap fix now with Apple slowing down older systems. I have an SE. 

Frequently asked questions about Third Street Promenade

How is Third Street Promenade rated?

Third Street Promenade has a 4.3 star rating with 305 reviews. 

When is Third Street Promenade open?

Third Street Promenade is closed now. It will open at 10:00 a.m. 

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