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Theo's Family Restaurant

4.3

About this business

History Established in 2009. New owners purchased Theo's 2014 Meet the Business Owner Scott W. Business Owner Family owned and operated 

Location details

563 W Main St, Arcade, NY, 14009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,019 reviews
Select a rating
Deanna Bean Ekroth's profile image
Deanna Bean Ekroth 
recommend  Recommended
6 years ago

not sure what was up tonight. but the food and service was not up to their normal standard. 

Business response:

Deanna, my apologies for the lack of service on our end tonight. Can you messenger me with details so I can follow up and make sure I address the issues. I’d also like to have you return to theo’s for another dinner on me! If you can’t reach out on messenger to me My direct cell is 585-771-7842 Thank you Scotty 

Shari Paeth-Vaudo's profile image
Shari Paeth-Vaudo 
recommend  Recommended
6 years ago

Hubby and I really, really like this restaurant. We've tried many of the items on the menu however, on more recent visits, the entire wait staff has had sniffles and sneezes. I'm sick now since Saturday. As much as I love the restaurant and the wait staff, they really shouldn't come to work sick when they handle food. 

Denise Weber's profile image
Denise Weber 
recommend  Recommended
6 years ago

I do not live in the area, but every time I pass by, I have to stop! Sometimes I eat in , and some times take on the road! They have the best baklava I have ever had! 

Business response:

Thank you Denise!!!! 

Kimmie Knuth's profile image
Kimmie Knuth 
recommend  Recommended
6 years ago

very good food family friendly family owned 

Holly Benkleman's profile image
Holly Benkleman 
recommend  Recommended
6 years ago

I ordered the Chicken Souvlaki Wrap with Onion Petals, and everything was delicious! 😋 Our waiter, Dakota, was very friendly and professional! I will definitely be back to eat again soon! 

Business response:

Thank you Holly for sharing your experience with us! I’ll be sure to pass this along to Dakota! He does an awesome job for us! 

Chassyn Gasper's profile image
Chassyn Gasper 
6 years ago

So my husband and I decided to have dinner at Theos Friday night (July 20th) they were super busy. Waitresses greeted us with a smile and has us seated quickly. We ordered fish dinnrrs and were stunned where we were served not even 10 minutes later with a fantastic dinner! So good! Nicole was great as always and we will def be back again :) great job to all on staff last night. 

Travis Nisbet's profile image
Travis Nisbet 
recommend  Recommended
6 years ago

Good food, good atmosphere, good service! If you haven't been here, you're missing out! 

Brandy Morrison Heineman's profile image
Brandy Morrison Heineman 
6 years ago

We have had multiple meals at Theo’s and every meal has been consistently great. The service is top notch as well. 

Business response:

Thank you Brandy! I pm’d you about your question 

Crystal Marie's profile image
Crystal Marie 
6 years ago

Good food, and great service :) Not the first time I've been, and it will definitely not be the last. 

Frequently asked questions about Theo's Family Restaurant

How is Theo's Family Restaurant rated?

Theo's Family Restaurant has a 4.3 star rating with 1,019 reviews. 

When is Theo's Family Restaurant open?

Theo's Family Restaurant is closed now. It will open at 9:00 a.m. 

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