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The Village at Silver Ridge
- Apartments
- Rock Springs, WY
About this business
High class apartments featuring beautiful amenities. Residents enjoy a 24 hour fitness center, year round hot tub, a seasonal pool and assigned covered parking.
Location details
3290 Dewar Dr, Rock Springs, WY, 82901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great place and I love new parking lot, thank you!
Business response:
Thank you for your review, Kasey, we appreciate it! We'd like to make sure our community continues to impress, so please let us know if there's anything we can help you with regarding your home. Thank you for being a valued resident and neighbor!
Business response:
Nataya, we're sorry that you are unsatisfied with your experience in our community. We're always happy to help clear up any confusion regarding your account, so we invite you to contact us at (307) 922-7000 at your earliest convenience. We look forward to working with you to resolve any outstanding concerns!
We lived here for two years and liked it. The amenities and apartment were nice and we were always treated good by the staff. Upon moving out our walk through was done in a timely manner and the staff was very helpful.
I've lived here for years, love it!! The staff is super nice and friendly also the maintenance team are swift and very accurate. I love the huge bathrooms and the pool is always clean, the square footage is great all around. I've lived in so many places and this one is my favorite by far, never had a problem with bugs, because I have lived in so many apartments in my life I noticed dirty people bring bugs so it's as easy as that. Live clean and tidy and you won't have bugs. I would like to give the staff and these apartments... read more
Business response:
Thank you for your lovely review, Bailey! It's such a pleasure to know our team has been so helpful for you. It's very important to us that you enjoy a clean and comfortable home with the best customer service, so we're always eager to hear feedback and address any concerns you have. Let us know if we can help you with anything in the future by contacting our office. Thank you for being a part of our community!
Maintenance is awesome and always fixes issue quickly, office staff is always friendly and goes above and beyond for the tenants. Pricing and location are great as well
Business response:
We're so pleased to hear this, Austin, thank you for sharing this with us! All of our residents deserve to enjoy a comfortable and happy home in our community, so we encourage you to get in touch with us if you have any further requests for us in the future. Thank you for being a part of our community!
Pretty much sums it up. They really could care less for the tenants even if they pay their rent on time.
Business response:
We care about all of our residents and their happiness while living in our community. We are sorry to hear you were unhappy with your stay with us. As always, thank you for your feedback!
Business response:
We do offer competitive pricing and amenities and we do try our best to make everyone's stay with us a good one. We are sorry to hear you've experienced issues since moving in with us. If you are experiencing mold or any other issue, please let us know so we can get the issue taken care of as soon as possible. Please let us know if something has not been addressed to your standards and if there is anything we can do to improve your experience with us!
It was a pretty rough start there but the new gals that are managing it really stepped up the plate and change my entire perception of them very hands-on very helpful.
Had some issues with them a little over a year ago. But towards the end the new staff was amazing. I think it was the management they had before that I hated so much. The new girls were easy to work with and quite helpful. We moved away because we bought a home and they made the transition very easy. Thank you!
Frequently asked questions about The Village at Silver Ridge
How is The Village at Silver Ridge rated?
The Village at Silver Ridge has a 3.9 star rating with 153 reviews.
When is The Village at Silver Ridge open?
The Village at Silver Ridge is closed now. It will open at 9:00 a.m.
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