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The Victoria Clinic

2.3

About this business

Welcome to The Victoria Clinic Located on Malvern Road in Prahran, The Victoria Clinic is a 52 patient-bed private psychiatric facility that specialises in the provision of high quality inpatient and outpatient mental health services. All treatments offered are aimed at helping people improve their psychological and emotional well-being in a safe and supportive environment. Individuals are exposed to a variety of therapeutic, recreational and occupational activities as a means of restoring health. 

Location details

324 Malvern Rd, Prahran, VIC, 3181, Australia

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
2.384 reviews
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Erwin Macdowell's profile image
Erwin Macdowell 
on Google
a week ago

I paid almost $30,000 and admitted myself to this clinic. After one night, I asked to leave, but instead I was transferred to the Alfred Hospital under a psychiatric assessment order. This was an extremely distressing experience for me, and I have continued to feel the effects, including PTSD symptoms, difficulty finding work, and the need to apply for JobSeeker. After 24 hours at the Alfred, I was released, having been told I did not present with the symptoms I was originally assessed for. This entire process has had a last... read more

Stefan Whitehouse's profile image
Stefan Whitehouse 
on Google
3 weeks ago

Absolutely terrible program They had me on 140 mg of diazepam a day when I was a valium addic in the first place They gave me a "warning" for lying to them about how much I was using and what I was using. I was then given a written warning for being disruptive in class but all I did was answer questions I knew the answer to. I then felt too scared to even speak in class I witnessed them kick people out over unjust and tyranny based situations. I am glad to be out of Vic clinic. A for profit business. That's about it. A poorl... read more

Maria Panchetta Gorgonzola's profile image
Maria Panchetta Gorgonzola 
on Google
a month ago

Lovely staff and a really kind environment. But the food situation on the ward definitely needs work. Not just better options, but better timing. Hot breakfasts end at 9am, right when most patients are only just waking up or taking morning meds. Then the kitchen closes from 9 to 10am for cleaning, which means a lot of us miss out completely. Morning tea at 10:30 is usually just a small snack. Not warm, not nutritious. And before anyone says “just wake up earlier,” I’ll say it again. Many of us are on strong medications. Our ... read more

Lad Lad's profile image
Lad Lad 
on Google
a month ago

Threw me out after feeding me with 60mg valium a day for 10days then threw me out over nothing said they would contact me in 3 weeks billed me for the 28and insurance paid it .... having benzo withdrawals worse than I entered for my meth and cannabis use.... They wouldn't allow me to test my blood sugar I pulled that pic out after arguing the point..... 

Kathleen Davidson's profile image
Kathleen Davidson 
on Google
a month ago

Unprofessional, rushed, and disorganised. Booked an Autism assessment at The Victoria Clinic (Prahran) with Dr Caroline Manuel — complete waste of time and money. Despite sending all forms a month earlier and paying the prepayment, I was chased an hour before the appointment to resend the 16 pages I had previously sent and to pay, which I had already done. The psychologist/clinic never sent the video link, and I had to call the clinic myself to get connected after 50 minutes of waiting for her. She then tried to push my appo... read more

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Frequently asked questions about The Victoria Clinic

How is The Victoria Clinic rated?

The Victoria Clinic has a 2.3 star rating with 84 reviews. 

When is The Victoria Clinic open?

The Victoria Clinic is closed now. It will open at 8:00 a.m. 

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