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The Urgency Room
- Emergency Medicine
- Woodbury, MN
About this business
The Urgency Room is an urgency care facility in Woodbury, Mn. The Urgency Room is open 8am -10pm, 365 days a year. Staffed with emergency physicians and highly trained staff, we treat adults, children and infants for a broad range of illnesses and injuries. Avoid the hassle and long waits at the ER and get to The Urgency Room.
Location details
7030 Valley Creek Plaza, Woodbury, MN, 55125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
If you have a serious health concern PLEASE go to a REAL emergency department. My otherwise healthy 34 year old husband went to The Urgency Room after experiencing persistent abdominal pain for 2-3 days. They did some labs and an abdominal ultrasound and said everything was normal and sent him home. Two weeks later I'm writing this review from his hospital room after he underwent multiple abdominal surgeries for necrotic intestines due to two blood clots in his portal and mesenteric veins. He has had 6 feet of intestines rem... read more
Totally missed my med history and symptoms. Left with no help, but lots of pain.
I would recommend the Urgency Room to diagnose things like a cold or a headache. Anything serious just go to the Emergency Room. These doctors seem to always be in a rush and don’t really listen to the patient or their parents if the patient is a child. I recommend they be trained on the signs of juvenile diabetes.
Had me do extra walking on an injured leg. Dr diagnosed sprain before examining me. Ordered xrays when I told her I was sent home with an ace bandage a few years ago when the X-ray looked great and an MRI and CT scan clearly showed a break over halfway through and I should not have been walking on it. If this is a sprain it will get better but the visit here was worthless. Add: the 600mg ibuprofen prescribed lasted 4 hours. Woke up with a hot painful leg.
Business response:
Michelle, we're sorry to hear you didn't have a good experience at The Urgency Room. We will be sure to share this message with the staff. We hope you are feeling better, and again, we appreciate your feedback as we are continually working to make our patient experience exceptional.
RecommendedI had an amazing experience at the Urgency Room. There was virtually no wait during my entire visit, my nurse( I wish I could remember her name) was very friendly and efficient. Dr MacDonald was so amazing, she took the time to listen to me, address my concerns, amd came up with a treatment plan quickly. I will return when the need arises
Business response:
Thank you for this great recommendation! We will definitely share with the team. We hope you stay well -we are here if you need us in the future!
Very quick and professional staff had a good experience
Business response:
We’re sorry to hear about your recent experience at The Urgency Room. Unfortunately things have been very busy lately and we are working to get patients seen as quickly as we can. We will definitely send a reminder about distancing in the lobby and waiting in the car is always an option. We will make sure to discuss with staff. Regarding the COVID testing protocols, all self-swab guidelines are based off the test manufacturers recommendations to produce the most accurate results. Rooms and restrooms are cleaned both before a... read more
3 hr waiting time to be seen is ridiculous.... get more physicians on staff if can’t see patients quicker
Contact the insurance company prior to sending out bills to the patient! Absurd!
Business response:
Jamie please contact our billing team if there are issues with your insurance. We are happy to work with you to straighten out any issues. www.urgencyroom.com
Frequently asked questions about The Urgency Room
How is The Urgency Room rated?
The Urgency Room has a 3.6 star rating with 822 reviews.
When is The Urgency Room open?
The Urgency Room is open now. It will close at 10:00 p.m.
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