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The UPS Store

4.1

About this business

Location details

301 S Hills Village Ste Ll200, Pittsburgh, PA, 15241, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.1268 reviews
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Matt's profile image
Matt 
6 days ago

The best UPS store around, especially when returning packages. This one is highly organized and efficient. They're always pleasant and always quick. Unless someone is doing something slow like needing help with making copies and then paying with a check, they'll clear the line quickly. They also get packages moving fast. Other UPS stores can take a day or two before things actually ship. Not so here. If you drop off something during the day, it will be on a truck that night. 

Stephanie W.'s profile image
Stephanie W. 
2 weeks ago

UPDATED: over the past year I've consistently seen employees who are friendlier and more engaged. Kudos to UPS for making a change. This location is clean and easy to find. However, I have to rate it to stars because of employee attitudes. There are quite a few staffers at this location who come across as having very negative attitudes. They don't even respond to jokes to try to lighten the mood. It's not everyone but it's the majority. I understand it must be annoying to deal with Amazon returns but when you take a job you ... read more

Bridget K. Bowes's profile image
Bridget K. Bowes 
3 weeks ago

I rarely leave reviews, but I feel like this is long overdue. I live very close by and frequent this UPS and every single time I’ve gone into this store has been a pleasant experience. Any issue I’ve brought to them they resolve quickly and efficiently. All of the workers are friendly, engaging, and helpful. I always leave this store with a smile on my face! Mailing something could easily be a dreaded task but fear not - this UPS store has got you covered! 

Bernadett Connell's profile image
Bernadett Connell 
a month ago
Nick Shields's profile image
Nick Shields 
a month ago

I had to return my verizon 5g box. I work for verizon also but u have to return to ups store. In the email it says no qr code or return slip is needed. Walk in have associate scan seriel number an process the return. The older black dude argued with me thay I was wrong after showing him the receipt from verizon with return instructions to the UPS store. Another Guy said let me see an tried to process the return. I called verizon customer service put them on speaker an they told the ups store no qr code or return # is needed.... read more

Frequently asked questions about The UPS Store

How is The UPS Store rated?

The UPS Store has a 4.1 star rating with 268 reviews. 

When is The UPS Store open?

The UPS Store is closed now. It will open tomorrow at 9:00 a.m. 

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