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The Stove Pipe Company
- Fireplace Services
- Lethbridge, AB
About this business
The Stove Pipe Company is locally-owned and -operated by Bernie and Holly Huizing. Bernie is a certified journeyman sheet metal mechanic, receiving his trade papers in 1979. Together, Bernie and Holly bring a wealth of experience and expertise to our customers.
Location details
1421 3 Ave S, Lethbridge, AB, T1J 0K7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I called on a weekend and got the answering machine and was told someone would return my call. I called because my treager smoker was blowing fuses and was questioning if I had hooked up the controller wrong. I went in to the store after waiting 5 days with no call back. I was told they do not work on treager but if I wanted to she would sale me another smoker. I said no thanks and left the store.
Customer service for walk-in customers was bad. When office staff argue infront of the customer it's not a welcomed experience.
We have had our wood stove chimney cleaned several times from this company and they have always been very helpful and professional. Booking was timely, even though they were quite busy. The guys who did our chimney today were friendly and helpful, and did a great job. They are also less expensive than the other competitor we price checked.
I emailed in a request for a quote for a safety inspection and chimney sweep for my wood-burning fireplace. They responded by trying to sell me an entire new system and told me this was going to be my most cost effective option. I questioned how they could possibly make that determination without seeing the existing system first and finally got a quote and scheduled the inspection. Then, on inspection day (October 18, 2024), the inspector was 45 minutes late before I called to check in. I was told that he was busy with custo... read more
Frequently asked questions about The Stove Pipe Company
How is The Stove Pipe Company rated?
The Stove Pipe Company has a 3.9 star rating with 31 reviews.
When is The Stove Pipe Company open?
The Stove Pipe Company is open now. It will close at 5:00 p.m.
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