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7389 Stewart and Gray Rd, Downey, CA, 90241, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | Closed | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 7:00 a.m. to 2:00 p.m. | |
Sun | Closed |
On October 21, 2021 I had an appointment scheduled with an employee at The Shear Lounge in Downey, California. I showed her what I wanted to have done and I was quoted a price of $350. After she removed the foil I noticed burn marks on my face near the temples. I made it clear that my face was burning and itching and she ignored me. I was also not made aware that she would charge me an extra $25 for each bowl of bleach she used. Once the bleach was washed out she told me it was going to cost $625. She called the police assum... read more
Business response:
Hello my name is Darlene. I am the person who serviced you. I am an independent contractor with 10+ years of experience. I have full documentation of our service from beginning to end including written DMs from Instagram along with full footage of our 7 hour long service on camera at the salon from our surveillance footage. To address the concern about the quoted price vs total price of the completed service, both you and I can follow along on Booksy. Booksy is the app you used to book your appointment where all price... read more
The Shear Lounge has a 4.7 star rating with 22 reviews.
The Shear Lounge is open now. It will close at 5:00 p.m.
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