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The Saxony
- Apartments
- Dallas, TX
About this business
At The Saxony apartments in Dallas, you’ve found the home you’ve always desired. Our 1 & 2-bedroom apartments for rent will have you in a mansion-state-of-mind. Crown molding, soaring ceilings, large bay windows, huge Roman soaking tubs, spacious walk-in closets, large kitchen pantries, wood-burning fireplaces, and formal dining rooms will make you want to not leave your apartment. Enjoy our spectacular amenities like our Wi-Fi enabled clubhouse, fully equipped health club, and sparkling swimming pool. Visit our ... read more
Location details
14601 Montfort Dr, Dallas, TX, 75254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
No idea how they have an A+ rating. I live at one of their complexes in Houston, Texas and it is completely awful. I've lived here for 6 months and it's been nothing but bad. The day before I moved in I was told that the walls still needed painting and that there was a hole in my bathtub and it would need to be replaced. It took them a week to complete the tub and it looks like the work was done by a small child. My window sills were chewed off by a dog (I'm guessing) and I'm still trying to get them to finish fixing them. M... read more
Business response:
Hi Kate, First we would like to start off by saying thank you for taking the time to write this review. Reviews with observations as such help us to recognize areas of improvement within our community. Here at ********, we take concerns of these natures with the upmost importance and understand any frustration this caused. Unfortunately, we have been directly affected by the national worker shortage, which has slowed work order completion time. While we do not use this as an excuse, please know we are doing our best to comp... read more
The ******** apartments do not post how much you owe for the month on their online portal until the first of the month which is the same day your bill is due. It is difficult to reach the office to amend any issues with your bill and they will charge a late fee if you do not pay on the first of the month. When moving out I was told my rent would be prorated but this was not reflected on the online portal. When I called the ******** office I was informed that the portal would not be reflected on the portal but I could call ac... read more
Business response:
We regret to see this review as it does not uphold our industry standard. It is a priority of ours to obtain contact with our residents when issues arise. Each residents monthly charge will remain the same, aside from the utilities, unless offered a rent concession. Residents also have until the 3rd of each month to pay rent with no late fees. in addition, we offer many different floor plans that can include upgraded appliances upon request. Please contact our Resident Relations team at ************** to address any unresolv... read more
This is a horrible complex to live in. The management has run these apartments to the ground! for the past year and a half my apartment has flooded 3 times, they do not come out to fix anything and the maintenance requests are never put in. They have made us live in inhabitable conditions with the smell of mold, wet carpet every time it rains, We have complained and begged for them to send someone to fix the issues we are having and all of our requests are ignored. They refused to fix the window which as letting in rain for ... read more
Absolutely the worst apartment complex owners, and staff. When it came time to move out I called the office to make sure I had all the information I needed to know to make sure I was not going to get charged extra and break my lease, I had a month and 5 days left (my fiancé and I bought a house). They gave me information. Fast forward a few weeks, I get a letter about how much money I owe them, there were charges that made no sense, and one for a relet fee of over $900.00. I called the number on the letter to find out what w... read more
Surprised at all the positive reviews on here, Due to the fact that this place is completely horrifying. To start, This manager Michael ******* is very incompetent . he was very unprofessional, his attitude and discrimination was not appropriate, he showed up late to every "Scheduled" appointment. And He promises were not consistent and lastly he was always on his phone with "more important customers". The only thing Michael ******* has been consistent as is lying, waiting my time and taking money! I spoke with him after v... read more
So far I have been given quite a run around by the Richdale Account Services Specialist and her supervisor. As a group they have violated the TAA contract, and have not given me a written signed copy. They have been misleading me and have charged me incorrectly. I have emails from them that have now been proven to not be truthful. I have documented where they are incorrect, and the Account Services Supervisor will not respond to my emails nor my calls. The apartment I moved into was not in good shape, had issues that should ... read more
************************* are the worse had a horrible experience if something breaks they don't fix it like our dryer was broke told them for over a year nothing done cabinets coming off the walls again did not fix cabinets coming off no fix also garage never worked right it leaked door never opened correctly told about again never fixed I can go on there are alot of other complaints like mild in apartments they tried to hide also counter tops were bad told never replaced toliet never worked right this place needs to be shu... read more
Frequently asked questions about The Saxony
How is The Saxony rated?
The Saxony has a 2.8 star rating with 317 reviews.
When is The Saxony open?
The Saxony is closed now. It will open at 9:00 a.m.
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