The Rusty Bucket's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

The Rusty Bucket

4.4

About this business

Location details

400 Polaris Pkwy, Westerville, OH, 43082, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,115 reviews
Select a rating
Adam Pleska's profile image
Adam Pleska 
recommend  Recommended
7 years ago

Great food and nice place inside. 

Angie Castro's profile image
Angie Castro 
7 years ago

Ordered Togo. picked up at recommend time and food was cold and also wasn't what we ordered. $30 wasted on lunch. 

Tom Garee's profile image
Tom Garee 
7 years ago

The bartenders couldn't keep there hands off each other... while everyone was waiting on drinks...or to order....so after 15 minutes we got waited on only 6 people at bar....pizza was good.... 

Josh Dawson's profile image
Josh Dawson 
7 years ago

I rarely post reviews (especially negative reviews), but our family recently went here for a Friday night birthday celebration. Waited 20 minutes past reservation time to get a seat, when seated, our party of 8 received one menu because they were out of them, then waited a LONG while to get our food, which was lukewarm and very bland. Would not go back. Only bright spot was our server, whom you could tell was doing her best and was very pleasant. It’s too bad, because we often frequent this chain and have never had a bad exp... read more

Pattee Frosch Crane's profile image
Pattee Frosch Crane 
recommend  Recommended
7 years ago

Wonderful service, great fried pickles, rich gourmet onion soup, and the Reuben was perfect! We know where we are going with our next visit to Columbus 😜 

Liz Putnam Paulsen's profile image
Liz Putnam Paulsen 
7 years ago

We went while in town with family and had three older kids with us. It’s clear employees’ friends get preferential treatment. We waited 45 minutes, we were asked if high-top tables were ok, said yes and then the tables were given to a bartender’s friends. Despite being right next to the bartender when he told his friends they could sit there, the hostess made up an excuse. We talked to the manager who clearly doesn’t understand customer service. They had no intention of seating us. It’s sad when a business can’t see outside ... read more

Business response:

Hi Liz - we're so sorry to read you did not have a 5-star experience at The Rusty Bucket. We will share your feedback with our management team. If you are comfortable sharing any further details please contact our Guest Services team anytime at info@myrustybucket.com. Thank you. 

Debbie Guthrie Smith's profile image
Debbie Guthrie Smith 
recommend  Recommended
7 years ago

Great food! Great company! 

Brenda Tenwalde's profile image
Brenda Tenwalde 
recommend  Recommended
7 years ago

good food waitress was very nice 

Jim Harris's profile image
Jim Harris 
7 years ago

The food has always been spot on ,but it’s just crazy that it took me 20 minuets to get a beer ! I would have over looked that if the place was busy but it was 4:00 on Saturday and the place was not busy. 

Frequently asked questions about The Rusty Bucket

How is The Rusty Bucket rated?

The Rusty Bucket has a 4.4 star rating with 2,115 reviews. 

When is The Rusty Bucket open?

The Rusty Bucket is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com