This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Ritz-Carlton Spa, Half Moon Bay
- Spas
- Half Moon Bay, CA
About this business
Specialties Enjoy a luxurious stay in California at The Ritz-Carlton, Half Moon Bay. Explore nearby San Francisco, Pillar Point Harbor, Half Moon Bay State Beach and the Sea Horse Ranch. Our oceanfront resort hotel features upscale amenities including two championship golf courses, fire pits, luxury spa and on-site dining options. History Established in 1991. Set atop a rugged bluff overlooking 50 miles of pristine California coastline, The Ritz-Carlton, Half Moon Bay is a 261-room spa and golf resort offering a relaxing and... read more
Location details
1 Miramontes Point Rd, Half Moon Bay, CA 94019, Half Moon Bay, CA, 94019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 8:30 a.m. to 7:00 p.m. |
RecommendedBusiness response:
We are so glad that you had a great time, Sheila! It was our pleasure to give you a 5 star experience. We hope to see you again soon.
Absolutely Beautiful, people so kind and generous. I would highly recommend this place to my friends and family.
Business response:
Thank you! We're so glad to hear you had a wonderful experience with us. Might we expect to welcome you back sometime?
Superb staff and superb service as us usual. I loved the marshmallow smore kit !!
Business response:
We are so glad that you had a great time, Aamir! It was our pleasure to give you a 5 star experience. We hope to see you again soon for more smores and memories.
This place is amazing. I wish we would have stayed more than one night.
Business response:
We're delighted to hear this, Shae! We hope to have you back for a longer return trip.
Great views...terrible service from Todd in the dining room in particular. They have you held hostage a bit with limited dining options, a very high priced club area for five meals a day. Also weird that the mini bar is not stocked and there is no place on property to get basic nessesities. Too bad...spectacular views. Could be a world class spot with an attitude improvement and service upgrade. Call and ensure what is and is not open when you plan to stay as website is innacurate.
Business response:
Dear Mr. Bechtoldt, Thank you so much for taking the time to write a review about your stay at The Ritz-Carlton, Half Moon Bay and for being our guest. While we were happy to hear that you enjoyed our oceanfront views and setting, we were disappointed to learn of the service breakdown you experienced and that we did not meet your expectations. We apologize for any inconvenience. A member of our food and beverage management will be in touch with you soon and looks forward to discussing your stay with us at length. Warm regard... read more
Business response:
Thank you for the five star review, Angel! What was the highlight of your visit?
The hotel is location is great with awesome views. I have been to several Ritz Carlton hotels around the world and my experience has been great especially being a platinum member. So far this is the only property which has unfriendly management staff and absolutely non adjusting. Terrible service at the restaurant.
Business response:
Dear Mr. Sarkar, We appreciate you taking the time to post a review about your dining experience at The Ritz-Carlton, Half Moon Bay. While we were thrilled to hear that you enjoyed our resort's location and ocean views, we were disappointed to learn that your experience did not meet your expectations. We would like the opportunity to be in touch with you to discuss your experience at length. At your convenience, please contact Scott Kimmel, Assistant Director of Food and Beverage at 650.712.7031 or email at scott.kimmel@ritz... read more
Business response:
We are so glad that you had a five star stay, Dorisse! What was the highlight of your visit with us?
We have always enjoyed the Ritz in Half Moon Bay but this visit was a little dissapointing. The service outside has always been hit or miss, this time it was a miss. They never seem to have enough staff on. They now separate an area for hotel guests only as aposed to walk up guests. It seems that there was more help at the designated hotel guest area. As a non hotel guest you are spending the same amount of money for food and drinks plus parking, the service should be better. The have also raised the valet parking fee to $30... read more
Business response:
We are sorry to hear your stay was not up to our standards, Joseph. Could you please provide us with your email address via private message so we can reach out to you directly?
Frequently asked questions about The Ritz-Carlton Spa, Half Moon Bay
How is The Ritz-Carlton Spa, Half Moon Bay rated?
The Ritz-Carlton Spa, Half Moon Bay has a 4.6 star rating with 771 reviews.
When is The Ritz-Carlton Spa, Half Moon Bay open?
The Ritz-Carlton Spa, Half Moon Bay is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com