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The Ritz-Carlton Spa, Half Moon Bay
- Spas
- Half Moon Bay, CA
About this business
Location details
1 Miramontes Point Rd, Half Moon Bay, CA 94019, Half Moon Bay, CA, 94019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 8:30 a.m. to 7:00 p.m. |
RecommendedBusiness response:
We're happy to hear that you had a wonderful time with us, Dave! What was the highlight of your stay?
After reading the comments I can see nothing has changed! Yes we had to pay $30 for an afternoon stay. Lunch on the patio burning in the sun, at least ten people asked for umbrellas and the staff said we don't have any. Wait staff not educated by the restaurant manager they had problems communicating and setting a table! Hamburger under cooked we got ill the next morning! Not worth $28! Not impressed! We prefer Dana point !
Business response:
We appreciate you sharing your feedback, Denise. We apologize that you experienced service from our staff that is below our standard and that your food was undercooked. We would appreciate the chance to follow up with you. Please send us a private message with your email address and the name your reservation was under.
I bought a very expensive birthday cake to celebrate a friends birthday only for the staff to drop the cake...then we were given 5 desserts for 10 people....each person had about 2 forkfuls of dessert...not the service you expect when you're spending 800+ dollars for dinner
Business response:
We are disappointed to hear about your experience with us, Vaughn. Please send us a PM with your e-mail address so that we can reach out to you directly to further discuss this. Thank you.
Amazing landscape, lovely hotel, wonderful golf course, lot's of activities. Perfect for a romantic weekend, a wedding and even for corporate events.
Horrible service. I would not recommend going here.
Business response:
We're sorry to hear this, Jerid. Could you please send us a private message with your email address so we can get in contact with you directly about your visit?
RecommendedBusiness response:
It was a pleasure to have you join us, Umesh! What was the highlight of your stay?
RecommendedBusiness response:
We're happy to hear that your enjoyed your time with us, Lenn! What was the best part of your visit?
We loved being at the Ritz Carlton...So beautiful and excellent service. It surpassed our expectations.
Business response:
Mary, this is so kind! What were some of the most special moments during your trip?
RecommendedEs algo espectacular.muy agradable experiencia haber estado y compartiendo momentos innolvidables. No hay palabras lugar hermosisimo.
Frequently asked questions about The Ritz-Carlton Spa, Half Moon Bay
How is The Ritz-Carlton Spa, Half Moon Bay rated?
The Ritz-Carlton Spa, Half Moon Bay has a 4.5 star rating with 773 reviews.
When is The Ritz-Carlton Spa, Half Moon Bay open?
The Ritz-Carlton Spa, Half Moon Bay is closed now. It will open tomorrow at 9:00 a.m.
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