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The Ritz-Carlton Lodge, Reynolds Plantation
- Hotels
- Greensboro, GA
About this business
As close to nature's perfection as you can get, yet not far from Atlanta, The Ritz-Carlton Reynolds, Lake Oconee is a place where lodge-like charm, world-class amenities and highly personalized service create unforgettable lakeside experiences.
Location details
1 Lake Oconee Trail, Greensboro, GA, 30642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedLake and pool, Gabbys, breakfast, Linger Longer steaks, beautiful grounds, everything!!
The Ritz Carlton Reynolds, Lake Oconee called us 1 hr before we arrived after driving 7 hrs. We were given the option of turning up. And being given a room with no electricity or ac. Or cancel for free. No offer to help find a room, no offer to compensate. Nothing, just the superficial empathy and sympathy of the individual. Which does jack all for a family of four with young kids. Quoting the Marriott titanium policy I was told “well we are not compensating as we still have a room for you”. Are you really serious. No electr... read more
Business response:
Hello John, We appreciate your feedback and want to extend our sincere apologies regarding the unforeseen situation. We have received your messages and will be following up directly with you today to discuss. Thank you.
We stayed with a 4 month old during the coronavirus pandemic and the Ritz made us feel incredibly safe and comfortable. The staff was so friendly and so mindful about sanitizing and wearing their masks. I know it’s not easy to wear a mask 24/7, especially in this summer heat... but they all did it with smiles in their voices (obv couldn’t see their mouths 😂). We will definitely be staying their again!
I’ve been here several times over the years. Always great but this one topped them all. Incredibly accommodating. Found out it was my youngest child’s birthday and had their chef make homemade cupcakes for the occasion. Thank you for making our trip and more importantly her birthday great!
Our favorite place relax for a long weekend!
Love this place , Best customer service . It’s hard with COVID but keep it up . We will visit soon
Love this place. Excellent service. Many activities. Very family ( and dog) friendly
The best destination & great staff!! Thank u!!
Such a wonderful summer resort!
Frequently asked questions about The Ritz-Carlton Lodge, Reynolds Plantation
How is The Ritz-Carlton Lodge, Reynolds Plantation rated?
The Ritz-Carlton Lodge, Reynolds Plantation has a 4.7 star rating with 2,575 reviews.
When is The Ritz-Carlton Lodge, Reynolds Plantation open?
The Ritz-Carlton Lodge, Reynolds Plantation is closed now. It will open tomorrow at 9:00 a.m.
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